Technical Support Specialist

Company: Collabera
Location: Jacksonville
Posted on: March 7, 2025

Job Description:

Industry: Banking

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Title: Tech support-I
Location: Jacksonville, FL & Chandler, AZ
Duration: 12 months
Pay Range: $18/hr-$20/hr
Description:
Required Skill:
Requires 1-3 years of experience Excellent Client Care / Customer Service skills.
Work well as a team and build relationships to the global partners.
Excellent organizational skills, with the ability to prioritize workload.
Ability to multitask and maintain focus on all areas of responsibility concurrently.
Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
Able to work in a fast-paced environment.

Desired Skills:
Technology Call Center and or Customer Service experience.
Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype Network - Citrix, VPN,AnyConnect ITSM Remedy (not essential)

Keywords: Collabera, Jacksonville , Technical Support Specialist, IT / Software / Systems , Jacksonville, Florida