Looking for a Scrum Master with System Analyst experience

Location: Jacksonville
Posted on: May 2, 2025

Job Description:

This position serves as the Scrum Master for PolicyCenter and BillingCenter Team. The Scrum Master is responsible for leading their team through the sprint process, managing the sprint process, coordinating activities with the Functional and Integration Tracks.

This position is also responsible for completing the analysis and interpretation of business requirements into application and systems design documentation for mid- to large-scale system projects and leading teams in these same activities. Also has responsibility for assisting in the coordination of functional, non-functional, and user acceptance testing and may provide third tier-production support of assigned systems.

Essential Functions:

? Team lead will lead their team through the sprint process to build and demonstrate the selected items for the sprint and continue to lead the team through the testing and stabilization activities.

? Manage the sprint process, product backlog (working in coordination with the Customer Product Owner and Guidewire Product Lead), and sprint backlog.

? Coordinate activities with the Customer Team Leads / Scrum Masters for their product track.

? Coordinate dependencies across Product Backlog for each sprint with other Customer Team Leads / Scrum Masters.

? Facilitate the team meetings.

? Model ethical behavior and execute job responsibilities in accordance with Citizens core values, ethics, and information protection policies.

? Lead discovery meetings with Business Analysts and business representatives to gather documentation related to business processes, functional requirements and workflows for mid- to large-scale system development projects.

? Work with Business Analysts to interpret customer requirements into systems design documentation, utilizing Word, Visio diagrams, flowcharts, use-cases, swim lane diagrams, UML diagrams, prototypes and pseudo code or other established tools and techniques. In addition:

? incumbents working as Integration Systems Analysts are responsible for designing analytical models (BPEL/BPMN) and Technical specifications (XSD/XSLT/XML/WSDL);

? Lead the tracking of changes to system requirements throughout the development, testing and maintenance lifecycle, maintaining accurate documentation at all times.

? Maintain continuous communication with end users and developers throughout the systems development lifecycle to ensure the final product meets the requirements and expected outcomes of the customer, with respect to application, reporting and/or integration functionality and presentation.

? Assist the Quality Assurance staff or functions in developing and executing test plan and scripts.

? Lead the development and maintenance of end-user manuals and systems documentation.

? Provide subject matter expertise in the development of system enhancements.

? Provide early notification of issues potentially affecting work flow efficiency, end user functionality, system interoperability, etc.

? Assist in retrieving information from application data sources for end users.

? Analyze manual processes and recommend automated and alternative process recommendations, identifying necessary triggers and dependent events.

? Research, evaluate and recommend technical solutions that may include: commercial-off-the-shelf (COTS) software, customized messaging protocols, internal application development, data transformations and migrations, and reporting solutions.

? Participate in development of corporate standards for Business Design Documents (BDD), Systems Development Lifecycle (SDLC), and System Design Methodology (SDM).

? Provide mentoring and leadership to (standard) Systems Analysts as needed.

? Additional Integration Systems Analyst responsibilities include creating, administering, and governing the service blueprint repository and the enterprise repository for easy disc We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Jacksonville , Looking for a Scrum Master with System Analyst experience, IT / Software / Systems , Jacksonville, Florida