Sr. Manager, IT

Location: Jacksonville
Posted on: June 23, 2025

Job Description:

Sr. Manager, IT sought by Merastar Insurance Company in Jacksonville, FL. 40 hrs./wk. Duties include: Manage Quality Assurance Data teams across multiple projects. Set targets to improve efficiency & quality of QA deliverables. Provide guidance, direction, & motivation to help team exceed expectations. Identify quality standards for testing teams. Implement QA Center's standards, processes, test strategy/plan templates, reporting templates & ensure alignment with policies. Ensure effective utilization of QA Teams & manage capacity allocations. Provide project-level reporting. Partner with Business & Development teams to ensure fulfillment of project QA needs. Partner with Test Automation Team to fulfill automation needs for projects. Manage risks & issues for test planning, design, enhancements, & execution. Recommend automated & performance testing industry best practices & processes in QA organization. Review internal audits & make recommendations on improvements. Mentor QA group to improve delivery with Quality. Plan & manage resources to ensure multiple priorities are completed on time & with high quality. Remote work / telecommuting benefits available - Hybrid position. Must report to office worksite 2 days per week. Must reside within MSA of office worksite. REQ.: Bach. degree, or foreign equiv., in Info. Tech, Software Dev. Delivery, QA, P&C Data or related field. 5 yrs exp. in job offered. SPECIAL REQ.: 5 yrs. exp. with each: managing testing & data quality aspect of core Insurance Systems (e.g., Agent Facing, Policy Mgmt, Claims, etc.).; SDLC, working with third-party vendors & software enhancements, transformations, & updates; leading, coaching & mentoring team members in Datahub, Guidewire ClaimCenter, Guidewire Policy Center apps. 5% short-term, domestic travel may be involved to attend industry conferences. The range for this position is $131,053 to $168,100. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and benefits (Medical, Dental, Vision, PTO, 401k, etc.). Email resume to Jennifer Brown, HR Services Lead: Jennifer.brown@kemper.com. List R-24-0028969 on resume.

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