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Mobile Associate

Company: American Telecommunications, Inc.
Location: Jacksonville
Posted on: September 14, 2018

Job Description:

The Mobile Associate or MA enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer service experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The MA should be able to position and sell Ameritel products against the competition in the wireless industry and tailor their recommendations through identifying customer's needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. With Ameritel, you're more than a sales person. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job:

  • Customers visit your retail store-some may be browsing, and some may be ready to buy
  • You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
  • Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential sale.
  • Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
  • When it's time to make the sale, you're an expert at finding just the right plan for your customer
  • We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings.
    • At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations
    • A background in wireless communications is strongly encouraged
    • When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
    • Tech savvy people wanted
    • If you're a born problem-solver, even better
    • A high school degree or GED is essential
    • Our team will have your back at every turn, and it's important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed Note: To apply for this job, submit your application by clicking on the Apply Now button on this page

      Keywords: American Telecommunications, Inc., Jacksonville , Mobile Associate, IT / Software / Systems , Jacksonville, Florida

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