Exciting things are happening at Papa John's franchise
restaurants. Work where the best ingredient is YOU! At Papa John's,
people are always our top priority. Our secret ingredient is YOU!
Our employees are much like our toppings. They’re all different but
come together to make the ultimate pizza! Will you be the pepperoni
or the banana pepper to our team!
Manages and assumes responsibility for all functions of a Papa
John’s restaurant to ensure high quality products and customer
service are delivered to ensure restaurant profitability. This is
accomplished by being a self-sufficient leader, making quality
decisions, and instilling pride and accountability in team members.
Other responsibilities include the management of operations
including the execution of all Company policies, procedures,
programs and systems. Ensures compliance with all federal, state,
and local laws and ethical business practices.
EOE STATEMENT: We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, national origin,
disability status, protected veteran status or any other
characteristic protected by law.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Provide quality products to our customers by building a system
of quality with team members, which ensures each delivered product
meets Papa John’s standards and accurately reflects the customer’s
order. Professionally and promptly respond to all customers’
concerns or issues. Solicit customer feedback, share feedback with
team and use feedback to improve restaurant operations and build
brand loyalty. Communicate, train, and promote quality standards to
team members by utilizing all available tools including Operations
Manual and Team Member Handbook.
Actively recruit customer-focused team members, maintain
adequate staffing levels according to projected sales, properly
orient and train team members to exceed customer expectations,
ensure compliance with uniform and appearance standards, establish
and communicate performance expectations and conduct timely and
effective performance reviews. Document performance issues and take
appropriate disciplinary action, up to and including termination.
Effectively coach and develop team members to ensure entire team is
quality and customer focused; and build an atmosphere of teamwork,
energy and fun.
Manage sales goals against budget and prior year by providing
prompt and friendly customer service; building check averages
through team member training on products and sales execution. Seek
additional sales through traditional and nontraditional methods by
executing creative local restaurant marketing and creating a
positive presence in the community.
Manage profit goals against budget and prior year; ensure food,
labor, and other controllable costs stay within budget, and correct
deviations from the budget by accurately utilizing the PROFIT
System. Develop and implement appropriate plans to resolve
unfavorable trends and enhance profits. Execute administrative and
cash management duties. Plan and manage adequate inventory levels
using the restaurant’s computerized inventory system to meet sales
demands and minimize loss. Manage company’s assets by ensuring the
restaurant is clean, fully equipped and all equipment operates
properly; ensure restaurant meets safety and security standards at
all times; oversee preventative maintenance and repairs when
POSITION QUALIFICATIONS. To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions.
Functional Skills Basic accounting including invoice
reconciliation, debit and credit review, financial statement
Cash management skills
EDUCATION and/or EXPERIENCE High school diploma or GED
Stable employment history
Four years’ successful restaurant management or supervision
experience with salary progression and/or $1.2 million dollar
PHYSICAL DEMANDS. While performing the duties of this job, the
team member is required to use hands repetitively, stand for
prolonged periods, walk, grasp firmly/strongly and simply/lightly
with hands, and use fine finger dexterity. The team member is
frequently required to bend over, twist, reach above shoulder
level, crouch or stoop, kneel, repetitively use feet, and use head
and neck in a twisting or static motion and to look up and/or down,
and lift and/or move up to 50 pounds. Occasionally, the team member
is required to sit, climb, balance, push and/or pull, and lift
and/or move over 51 pounds.
WORK ENVIRONMENT. While performing the duties of this job, the
team member is required to work outdoors in various temperatures,
in a noisy environment, near moving mechanical parts, with
dangerous equipment or sharp tools, and around fumes, odors, dust,
or toxic chemicals.
Additional Information Must be 18 years of age or older
Must have reliable transportation
Must be able to work long hours, scheduled or unscheduled, which
will include nights, weekends, and as emergencies arise
Ability to manage with no supervision
Work with phones, computers, fax machines and copiers
Must have a valid U.S. driver’s license, acceptable motor
vehicle record, proof of insurance, and satisfactory vehicle
Must be able to successfully pass a Criminal Background
Ability to successfully perform the job duties of all positions
in the restaurant, including pizza delivery
Bilingual in certain markets
Click “Apply Now” to become a part of the Papa John’s