Director Competitive Intelligence

Company: Blue Cross and Blue Shield of Florida Inc.
Location: Jacksonville
Posted on: September 13, 2020

Job Description:

The Director, Competitive Intelligence position is responsible for driving a world-class intelligence function at GuideWell including but not limited to competitive and market intelligence, scenario/implications/insights development and strategic analytics. The position will act as the "face" of competitive intelligence for the organization - a strategic consultant and business intelligence expert to executive and business unit leaders across the GuideWell and Florida Blue brands, supporting data-enabled market-back decisions, the development of winning business/growth strategies and overall financial performance.

Job duties include but are not limited to:

• Act as an internal strategic consultant and business intelligence expert to executives, business unit and other senior leadership to support data-enabled, market-back decisions, the development of winning business/growth strategies and overall financial performance

• Develop and apply an annual vision and strategic plan for the competitive intelligence function that consistently drives continuous improvement and evolution toward a world-class function across customer-related research, competitive and market intelligence, scenario/implications/insights development and strategic analytics

• Regularly lead and influence executive-level communications related to competitive intelligence; Influence change in current strategic direction and support sound decision-making through expert facilitation and by connecting the dots between intelligence and strategic direction

• Proactively identify and communicate new growth opportunities or emerging risks

• Develop and apply where necessary assessment frameworks for complex projects. Utilize proven and creative frameworks to catalyze and galvanize dialogue/debate on key strategic issues

• Lead organizational awareness of the competitive intelligence capabilities by maintaining rapport and credibility with executive and business unit audiences

• Guide prioritization of intelligence projects and resource allocation based on strategic alignment

• Manage Competitive Intelligence budget and team

Job Requirements:

• Related Bachelor’s degree or additional related equivalent work experience

• 6+ years’ related work experience

• 3+ years’ direct supervisory/management experience

• Strong healthcare industry knowledge and network of personal industry contacts

• Experience working in the context of a large, complex organization where working across boundaries and leading through influence are critical to success

• Proven ability to establish credibility and influence executive-level stakeholders as well as the ability to distil complex issues to the critical facts and questions needed for an executive audience to make informed decisions

• Experience leading executive-level strategic discussions, and exposure to strategy development

• Success in effectively organizing, assembling and arranging both personal and professional resources to meet objectives

• Strong executive presence, demonstrated influencing skills and credibility with c-suite executives; experience leading and facilitating executive-level conversations

• Demonstrated success in leveraging personal foresight and judgement to tap into and leverage "unconventional" intelligence sources across the industry

• Demonstrated success in using experience, industry knowledge and personal judgement to shape scenarios, insights and opinions thus setting the stage for strategic recommendations; and the ability to expertly manage a high-performing, results-oriented team of professionals to optimize results and efficiency.

• Lead a team of high-performing professionals; apply a proficient talent management approach and best practices from in and outside the industry to drive continuous improvement

• Maintain deep knowledge of healthcare industry trends, uncertainties, dynamics, consumer trends and emerging opportunities and risks

Preferred:

• Master’s degree

• Specialization in strategic intelligence

• Demonstrated experience in strategy development

• Knowledge of Florida healthcare market

We are an Equal Opportunity Employer/Protected Veteran/Disabled.

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Keywords: Blue Cross and Blue Shield of Florida Inc., Jacksonville , Director Competitive Intelligence, Other , Jacksonville, Florida