JacksonvilleFLRecruiter Since 2001
the smart solution for Jacksonville jobs

Tax Expert - 3+ tax seasons experience required

Company: Intuit
Location: Jacksonville
Posted on: November 22, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Associated topics: collection analyst, customer, loan officer, loan underwriter, mortgage loan, mortgage underwriter, officer, personal banker, personal banker iii, relationship

Keywords: Intuit, Jacksonville , Tax Expert - 3+ tax seasons experience required, Other , Jacksonville, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Histology Technologist
Description: Description SHIFT: No Weekends br br SCHEDULE: Full-time br br We are seeking a Histology Technologist like you to join our organization. Integrated Regional Laboratories IRL is a full service (more...)
Company: HCA Healthcare
Location: Gainesville
Posted on: 11/30/2020
Warehouse Worker - Package Handler
Description: Shift: Sunrise/Preload 3:00 AM - 9:30 AM Twilight 4:00 PM - 11:00 PM WAREHOUSE WORKER PACKAGE HANDLER Find out what you ll become as
Company: United Parcel Service
Location: Gainesville
Posted on: 11/30/2020
Online Orderfilling and Delivery
Description: Do you enjoy shopping Online orderfillers
Company: Connexus
Location: Gainesville
Posted on: 11/30/2020
Salary in Jacksonville, Florida Area | More details for Jacksonville, Florida Jobs |Salary

Systems Administrator
Description: Description Robert Half Technology is actively seeking a Systems Administrator for a 6-m CTH opportunity. The majority of this position will be remote, but application must reside in the greater Jacksonville (more...)
Company: Robert Half
Location: Jacksonville
Posted on: 11/30/2020
(USA) Tbc Tire Tech
Description: Position Summary...As a Tire Battery
Company: Connexus
Location: Jacksonville
Posted on: 11/30/2020
Virtual Insurance Sales
Description: Job Description: Become a Health Insurance Agent with the 1 ranked health insurance agency by our customers on Trustpilot. At HealthMarkets, we take the guess work out of selling in today's digital (more...)
Company: HealthMarkets Insurance Agency
Location: Gainesville
Posted on: 11/30/2020
Wine Ambassador
Description: Need something you can do from home Maybe you just want the convenience of working from home Look no further We are looking for fun, social, motivated, self-driven starters to join us on an amazing (more...)
Company: Wine Tasting in Home
Location: Jacksonville
Posted on: 11/30/2020
NetSuite Administrator
Description: Job Description Role Responsibilities System
Company: Anderson Frank
Location: Jacksonville
Posted on: 11/30/2020
Do you enjoy helping others?
Description: Growing 26 year old National Discount Health Benefits provider of healthcare access in the US is seeking bright, motivated people enjoy helping
Company: Living Healthy
Location: Jacksonville
Posted on: 11/30/2020
Online Spaceflight Mechanics Course Facilitator
Description: A university is seeking a Online Spaceflight Mechanics Course Facilitator. Individual must be able
Company: VirtualVocations
Location: Jacksonville
Posted on: 11/30/2020

Log In or Create An Account

Forgot password?

Get the latest Florida jobs by following @recnetFL on Twitter!

Jacksonville RSS job feeds