Field Install Trainer - LHWS
Company: LeafFilter
Location: Jacksonville
Posted on: January 13, 2021
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Job Description:
Primary Purpose:Responsible for training and improving the
proficiency of subcontracting installation teams to build value and
quality with customers through training and field engagement. Your
efforts will improve installer success rates, minimize installer
turnover, and help create completely satisfied customers.Essential
Duties and Responsibilities:* Train, coach and develop installation
subcontractors both in the office and in the field* Improve
subcontractor retention rates through impactful training and
engagement* Responsible for driving proficiency, efficiency and
high customer satisfaction performance amongst installation
subcontractors* Installation training subject matter expert; able
to teach all aspects of installing Leaf Home Water Solutions (LHWS)
products on all types of homes with all LHWS systems and products
using various plumbing types* Able to identify weaknesses of
individuals and teams and create or co-create ad hoc training
events to address weaknesses* Works with the Installation Managers
on individual performance, abilities, and capacities of the
installers* Partner with leadership on identifying systemic
training gaps and propose solutions to address gapMinimum Skills
and Competencies:* 3+ years of successful experience in installing
various types of residential water treatment systems* Track record
of successfully training, coaching, onboarding subcontractors or
new install employees* Must have proven ability to work in a
fast-paced, dynamic environment with multiple priorities* Ability
to teach others through hands-on and documentation-based learning
methods* Excellent verbal and writing skills* Excellent presence
and communication skills in presentation situations* Strong
customer service focus and ability to interact with customers *
Basic computer proficiency with Microsoft Outlook, Word, Excel*
Reliable truck, van or SUV that can carry LHWS products and
systems* Functioning tools to handle any installation contingency*
Ability to exert up to 50 pounds of force occasionally, and/or up
to 30 pounds of force frequently, and/or up to 10 pounds of force
constantly to move objects.Desired Skills:* Prior experience in
installing and servicing residential water treatment systems*
Bilingual - English and SpanishPhysical Requirements:Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30
pounds of force frequently, and/or up to 10 pounds of force
constantly to move objects.
Keywords: LeafFilter, Jacksonville , Field Install Trainer - LHWS, Other , Jacksonville, Florida
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