Claims Examiner
Company: Aerotek
Location: Jacksonville
Posted on: January 13, 2021
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Job Description:
Seeking Customer Service Representatives Who Are Interested In
Becoming A Warranty Claims Examiner! Description:*This is an entry
level position where training for all aspects of the job
description will be provided*Primarily responsible for providing
excellent customer service to our warranty clients. Take incoming
calls using our Web Warranty/Web Claim program. Underwrite the
claims for claim approvals and the distribution of authorizations
or sending of denial letters. Helps to enforce contractual
requirements impartially and expeditiously. Adjudicate, investigate
and/or deny claims by verifying submitted information, coverage
issued, and other pertinent information. Identify claims of a
potentially fraudulent nature and refer to management for review.
Monitor and process claims to meet the demands of a production
environment and to adhere to established service standards. * Take
incoming claim calls using Web Warranty/Web Claim Program* Handle
customer service questions or transfer call to appropriate numbers*
Underwrite claims for claims approval and the distribution of
authorizations or sending out denial letters* Follow-up with
Service Centers for required claims information* Handle ESC Resend
Requests* Run daily reports such as voicemail, web claims, etc.*
When required may send cleaning products to customersAdditional
Skills & Qualifications:* 1-2 years of Customer Service in a call
center* Bilingual English/Spanish preferred but not required *
claims Experience is a plusAbout Aerotek:We know that a company's
success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing-- Client and Talent leader, Aerotek's
people-focused approach yields competitive advantage for our
clients and rewarding careers for our contract employees. Since
1983, Aerotek has grown to become a leader in recruiting and
staffing services. With more than 250 non-franchised offices,
Aerotek's 8,000 internal employees serve more than 300,000 contract
employees and 18,000 clients every year. Aerotek is an Allegis
Group company, the global leader in talent solutions. Learn more at
Aerotek.com.The company is an equal opportunity employer and will
consider all applications without regards to race, sex, age, color,
religion, national origin, veteran status, disability, sexual
orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Jacksonville , Claims Examiner, Other , Jacksonville, Florida
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