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End User Services Manager

Company: Swisher International, Inc.
Location: Jacksonville
Posted on: September 16, 2021

Job Description:

A tobacco company in Jacksonville, Florida is looking for an End-User Services Manager. You will be responsible for helpdesk management, incident management and escalations management. They are a 95% Windows shop, and their helpdesk is responsible for password resets, new hires, terminations, break-fix, troubleshooting and access management. You will be responsible for working on the helpdesk process and having a vision for the direction of the team.

Helpdesk management experience

Incident and escalations management experience

Process oriented

Experience fixing an end-user environment.

Keywords: Swisher International, Inc., Jacksonville , End User Services Manager, Other , Jacksonville, Florida

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