Weekend Scheduling Runner Position HHA
Company: Senior Helpers - West Jacksonville
Location: Orange Park
Posted on: May 15, 2022
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Job Description:
Job DescriptionObjective:The Runner will work with the Vice
President and Scheduler to ensure that the highest quality of care
is provided to SH clients. This is a part time position working
primary every other weekend. This will include some Fridays 4:00 pm
to 5:00 pm and some Mondays 9:00 am to 10:00 amPrimary
Responsibilities· Confirms that clients and their families are
satisfied with the Senior Helpers services and reposts findings to
the Vice President.· Treat clients, their families, caregivers and
co-workers with dignity and respect· Introduces caregivers to
clients· Uphold quality of care – to ensure that caregivers are
trained on and carry out care techniques to make sure that each
client is getting adequate care· Uphold the proper professional
appearance both personally and ensure that all caregivers do the
same· Supports the Vice President, in generating up to 20% internal
growth each month· Has a regular communication process with
caregivers and clients· Visits clients as directed· Caregiving as
needed (ensure that no client is unattended – fill shift if
necessary)· Deliver supplies to Client's homes· Carry on call phone
during every other weekend· Complete Scanning needs in the office·
Possible other running duties as applied· Other duties as assigned·
Complete all weekend schedule changes through ClearCare platform
such as, scheduling conflicts, emergencies, and call outs.· Take
new Client Assessments as needed over the weekends.· Must have
excellent organizational skills, attention to detail, and the
ability to prioritize in a changing environment· Must maintain CPR
and HR Compliance· Must have excellent phone skills and follow-up
skills with prospects, clients, and client families· Proactive
problem prevention and issue resolution leadership ability· Minimum
of six months experience in a customer service role· Industry
experience preferred· One year of related work experience strongly
preferred· Proficiency in Microsoft Word, Excel, Internet, and
Outlook required· Ability to learn other software programs quickly·
Strong verbal communication skills, especially using the telephone·
Ability to work independently and as part of a team· Must be able
to physically lift 50 lbs.· Must have a good working vehicle,
current driver's license and the appropriate car insurance· Pass a
criminal background check and drug test· Must be OK with entering a
home that has smokers and/or pets· Must be Certified Nursing
Assistant or Medical Assistant with home care experience
Keywords: Senior Helpers - West Jacksonville, Jacksonville , Weekend Scheduling Runner Position HHA, Other , Orange Park, Florida
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