Weekend Scheduling Runner Position HHA

Company: Senior Helpers - West Jacksonville
Location: Orange Park
Posted on: May 15, 2022

Job Description:

Job DescriptionObjective:The Runner will work with the Vice President and Scheduler to ensure that the highest quality of care is provided to SH clients. This is a part time position working primary every other weekend. This will include some Fridays 4:00 pm to 5:00 pm and some Mondays 9:00 am to 10:00 amPrimary Responsibilities· Confirms that clients and their families are satisfied with the Senior Helpers services and reposts findings to the Vice President.· Treat clients, their families, caregivers and co-workers with dignity and respect· Introduces caregivers to clients· Uphold quality of care – to ensure that caregivers are trained on and carry out care techniques to make sure that each client is getting adequate care· Uphold the proper professional appearance both personally and ensure that all caregivers do the same· Supports the Vice President, in generating up to 20% internal growth each month· Has a regular communication process with caregivers and clients· Visits clients as directed· Caregiving as needed (ensure that no client is unattended – fill shift if necessary)· Deliver supplies to Client's homes· Carry on call phone during every other weekend· Complete Scanning needs in the office· Possible other running duties as applied· Other duties as assigned· Complete all weekend schedule changes through ClearCare platform such as, scheduling conflicts, emergencies, and call outs.· Take new Client Assessments as needed over the weekends.· Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment· Must maintain CPR and HR Compliance· Must have excellent phone skills and follow-up skills with prospects, clients, and client families· Proactive problem prevention and issue resolution leadership ability· Minimum of six months experience in a customer service role· Industry experience preferred· One year of related work experience strongly preferred· Proficiency in Microsoft Word, Excel, Internet, and Outlook required· Ability to learn other software programs quickly· Strong verbal communication skills, especially using the telephone· Ability to work independently and as part of a team· Must be able to physically lift 50 lbs.· Must have a good working vehicle, current driver's license and the appropriate car insurance· Pass a criminal background check and drug test· Must be OK with entering a home that has smokers and/or pets· Must be Certified Nursing Assistant or Medical Assistant with home care experience

Keywords: Senior Helpers - West Jacksonville, Jacksonville , Weekend Scheduling Runner Position HHA, Other , Orange Park, Florida