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Referral Coordinator 2

Company: Humana
Location: Jacksonville
Posted on: June 24, 2022

Job Description:


The Referral Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.


The Referral Coordinator 1 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

**Required Qualifications**

+ High School Diploma

+ 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population

+ Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

+ Proficient with medical terminology

+ Experience with Electronic Medical Records

+ Excellent professional communication abilities, at all levels within the organization and with patients, at all times

+ This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

**Preferred Qualifications**

+ Bachelor's Degree in Healthcare or Business Administration

+ Bilingual English/Spanish

+ Knowledge of ICD 10 and CPT coding

+ Referral experience

+ Medical Assistant or Professional State Certifications related to healthcare

**Additional Information**

**Scheduled Weekly Hours**


Keywords: Humana, Jacksonville , Referral Coordinator 2, Other , Jacksonville, Florida

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