Patient Enrollment Specialist
Company: Smart Pharmacy
Location: Jacksonville
Posted on: August 5, 2022
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Job Description:
This position is responsible for effectively entering all
compounded prescriptions received into the pharmacy software
systems. This position obtains all demographic information
necessary for the prescription to be filled by the billing team.
When needed the data entry team will contact the prescriber if
pertinent information is missing that can prevent us from starting
a patient new order. The primary focus of this role is efficiently
and accurately inputting customer information and superior customer
excellence with all customers, external and internal. ESSENTIAL
DUTIES & RESPONSIBILITIES - Maintains customer accounts by updating
demographics in tracker and PK systems. - Opens orders to process
new prescriptions and refills. - Scans all documents into tracker.
- Requests customers to fill out medical history forms. - Reaches
out to customers to verify insurance information. - Works
efficiently to ensure all orders are added on a daily basis. -
Handles changes in policies. - Contributes to team effort by
accomplishing related results as needed. - Acts in a professional
manner and values punctuality. JOB REQUIREMENTS Skills, Abilities &
Competencies: - Excellent organizational skills. - Ability to
maintain a strong work ethic and be efficient in their work. - Must
have a positive and supportive attitude. - Must be able to work in
a teamwork oriented working environment. - Ability to learn and
complete new tasks and follow directions of others. - Ability and
willingness to cross train in other area and or departments. -
Strong ability to work well under pressure in a fast-paced
environment - Must be able to type 35 WPM, error free - Preferred
experience with pharmacy management software and must have ability
to work with computers - A self-motivated individual who takes
initiative, seeks opportunities and is driven - Technical and
analytical ability, specifically to learning new software - Strong
computer skills in a Microsoft Windows environment, including Word
Education & Experience: - High school diploma or GED required - 1-3
years prior experience with customer/patients relations is
preferred
Keywords: Smart Pharmacy, Jacksonville , Patient Enrollment Specialist, Other , Jacksonville, Florida
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