Front Desk Supervisor - Jacksonville International Airport (Full-time)
Company: Pet Paradise
Location: Jacksonville
Posted on: August 6, 2022
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Job Description:
Job Description Company Description Headquartered in
Jacksonville, FL, Pet Paradise's full-service pet care destination
is dedicated to giving pet parents access to all the premium care
they need. The Pet Paradise brand has grown to offer resort style
pet day camp and care, professional pet grooming, low-stress and
high-quality veterinary care, and of course, overnight boarding
that feels like home, all under one roof. Job Description FRONT
DESK SUPERVISOR Front Desk Supervisor is responsible for the
supervision of the front-end associates ensuring our clients
receive superior customer service. Additionally, the Front Desk
Supervisor may assist with the daily care of guests including, but
not limited to feeding, cleaning, exercising, and bathing. Rate of
Pay: $14.00-$15.50/hr, depending on experience ($0.50 increase 6
months from hire date, additional $0.50 increase on annual
anniversary date). On-demand pay with DailyPay Shift Schedule:
Varies - Must have open availability. This is a full-time position.
Complimentary Pet Day Camp - Bring your dog with you to work
Responsibilities include: Provide direct supervision of the Front
Desk Associates including supervising, training and coaching
Associates based on company standards, policies, and guidelines.
Follow the check-in/departure procedures for all guests visiting
the resort for any service provided by the resort. Answer all
incoming phone calls. Provide updates to customers requesting
information about their pet. Report and document (when applicable)
to the Resort Manager and/or Resort Assistant Manager any potential
hazards or behavioral problems involving guests or employees.
Emptying trash cans, mopping floors, cleaning of rest rooms, common
areas, and employee break room. Maintain cleanliness of the lobby
during operating hours. Make and confirm reservations as a back-up
to central reservations Utilize the applicable software systems
Assist Manager and Assistant Managers with required reporting tasks
Assist Resort Manager in training employees, assign/direct work,
reward/coaching employees, and conduct employee performance
appraisals. Responsible for assisting new & existing team members
in completing their required LMS courses and training guide Perform
duties as required by Resort Manager to maintain operation of the
resort. Qualifications Requirements: Professional appearance in
compliance with dress code Confident and energetic personality
Strong organizational, cash management, and sales skills Strong
ability to prioritize and multi-task; work with minimal supervision
Reliable and flexible to Resort needs Able to handle a variety of
animals safely and comfortably Exemplifies our core values-
Passion, Innovation, and Community Comfortable leading by example,
including 'hands-on' task management Values learning, receptive to
feedback, and strives for self-improvement Exceptional
communication and interpersonal skills Additional Information
Benefits & Perks: Complimentary Pet Day Camp - Bring your dog with
you to work 30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with DailyPay Discounted Veterinary Care and Grooming
Services (per location) Dog/Cat Adoption Assistance Fitness
Reimbursement Paid Time Off (both full-time and part-time status)
401(k) Savings Plan Health, Dental and Vision Insurance (full-time
status) WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy, Federal and State Laws Forbid Discrimination
Because of Age, Color, Race, Religion, Sex, Disability, Sexual
Orientation or National Origin All your information will be kept
confidential according to EEO guidelines.
Keywords: Pet Paradise, Jacksonville , Front Desk Supervisor - Jacksonville International Airport (Full-time), Other , Jacksonville, Florida
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