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Shift Lead

Company: Crumbl Cookies
Location: Jacksonville
Posted on: September 22, 2022

Job Description:

OverviewJoin the leadership team of Crumbl Cookies store in Oakleaf! If hired, you will get in early with the fastest-growing franchise in the country and help us on our mission to bring family and friends around Jacksonville together over a box of the best cookies in the world!The opportunity for rapid advancement is amazing, as we are opening several stores in the region and growing fast. We like to promote our initial Shift Leads to AGM and GM positions in new stores as we continue to grow.Objective

  • To operate the store during your shifts with the highest possible ratings in Crumbl's obsessive focus on Cookie Quality, Customer Service, and Cleanliness
  • To optimize food cost savings and labor efficiency on each shift in-line with goals
  • Grow your career with us through outstanding performance and attention to detail leading to advancement into the AGM or GM position at this location within the first 120-150 days of employmentResponsibilities
    • Perform as Manager on Duty during scheduled on-floor shifts, in charge of 6-15 team members engaged in both cookie sales and dough production
    • Manage store opening and closing procedures and reporting requirements
    • Inspire and manage staff to achieve 100% ratings on all KPIs during each shift
    • Address customer service issues in-store and on phone
    • Participate with the full management team in developing and nurturing a strong and inclusive culture of integrity, responsibility, and excellenceMinimum Requirements
      • Smart Phone Apps
      • Email and Online Calendars Skills
      • Valid driver's license
      • Current Food Handlers Certification or successful completion upon hireAdditional Compensation
        • This role includes TIP SHARING!
        • If for any reason the inclusion of tips does not meet the minimum promised hourly earnings, we will make up the difference as bonus hourly payroll.Schedule
          • Store hours are Monday - Thursday 8 a.m. - 10 p.m. and Friday - Saturday 8 a.m. - midnight. Closed Sundays
          • Scheduled 5 days per week with opening, mid, and closing shifts according to need, but with effort to fit your preferred availability as much as possible
          • Opening shifts begin at 5 a.m. Closing shift typically ends 1 hour after close
          • Saturday Night shifts 9 p.m. - 2 p.m. to prep dough for following MondayAbout Crumbl CookiesSince opening its first store in 2017, Crumbl has expanded to over 300 bakeries in 32 states nationwide, making it the fastest-growing cookie company in the nation. No matter how big the brand becomes, Crumbl is a family-owned business and is proud to contribute to the livelihoods of its thousands of local franchise partners, managers, and bakers. With each new bakery, Crumbl will strive harder than ever to fulfill its mission of bringing family and friends together over the world's best box of cookies.
            JOIN THE CREW
            Being part of the Crumbl Crew is truly sweet. Join our nationwide family made up of 5,000 bakers and drivers who strive daily to bring friends and family together over the world's best box of cookies.
            OUR CONCEPT
            Rotating Menu
            At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.
            Pay: $10 - $15 per hourSupplemental pay:
            • TipsBenefits:
              • Flexible schedule
              • Employee discount
              • Paid trainingJob types: Full-timeEducation: High school degreeWork location: On-site

Keywords: Crumbl Cookies, Jacksonville , Shift Lead, Other , Jacksonville, Florida

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