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Customer Service Clerk

Company: Commercial Fire
Location: Jacksonville
Posted on: September 23, 2022

Job Description:

Commercial Fire is looking for a talented Customer Service Coordinator to join our team! We are a nationwide provider of fire protection and life safety services, that partners with technicians across the United States to provide our customers with reliable and outstanding customer service. This position is responsible for contacting affiliate partners for submission of quote, schedule dates on issued work orders, updating of customer portals, and our in-house customer service platform. Job Requirements:Primary Responsibilities -(not limited to -): Daily responsibility for assigned follow up queue Contact affiliate partners by phone / email to request work order schedule dates Contact affiliate partners for submission of estimates Data entry / updating of our work order platform, Filemaker Data entry / updating of customer's third party platforms via web notes Upload of quotes to customer's third party platforms Interface with affiliate partners via phone / email Interface with Commercial Fire Account Managers

Keywords: Commercial Fire, Jacksonville , Customer Service Clerk, Other , Jacksonville, Florida

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