Architecture Governance - Hybrid

Company: Citi
Location: Jacksonville
Posted on: November 24, 2022

Job Description:

The Architecture Governance position is responsible for providing oversight and facilitation of the various application, technology, project, and architecture processes liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The overall objective of this role is to ensure compliance with Citi policy and standards for architecture and technology. Responsibilities:

• Utilizing systems and tools supporting the Architecture Governance function such as CSI, CTC, CART, TA Portal, Archer, JIRA, and Confluence
• Maintaining, creating/updating process documentation
• Contributes to and / or creates internal communications and training to architects and development teams regarding architecture engagement in book of work projects and general support of architecture responsibilities per Citi architecture standards and procedures
• Creates and prepares reports, metrics and presentations. Provides expertise in own area and an advanced level of understanding of the SDLC and the integration of the Architecture Governance function
• Development, implementation, and management of reporting structures and metrics used for exception tracking, management oversight, process effectiveness & performance
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives. Acts as advisor or coach to new or lower level employees; allocates work. Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
• Persuades and influences others through comprehensive communication and diplomacy skills
• Acts as subject matter expert to new or lower level employees. Provides evaluative judgment based on analysis of factual information in complicated and unique situations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Engagement with management at all levels in discussions regarding compliance and control as subject matter experts in critical compliance areas affecting the organization
• Gathering, compiling and analyzing data in order to extract information pertaining to critical control analysis at the country, regional, global or risk level as needed
• Enforcing the current key processes with intra/inter organizations and performing oversight of management and critical controls within the organization
• Establishing key performance indicator levels and Key Risk Indicators through active engagement and monitoring of critical processes and functions
• Support internal and external audits and regulatory remediation activities (CAPs, MRA, Consent Order, etc)
• Perform Audit analysis, deliverable management, Opportunity for improvement identification and gap analysis for all impacting audits
• Communicating regularly with other departments and key participants - to resolve intra-departmental process gaps or breaks, fostering the building of strong, trusting relationships
• Maintaining entitlement review processes and execution, systems oversight, documentation management and reporting for architecture related tools
• Identifying opportunities for improvement in key processes, driving strategic initiatives and implementing enhancements, managing technical projects including analysis and project tracking
• Identifying operational issues, investigating for root cause, identifying and developing improvements, driving implementation and or remediation
• Partnering with teams to ensure seamless implementation of enhancements, or remediation efforts or handover of new functions.
• Setting personal and project goals which add value to the Architecture Governance function; taking accountability for assigned projects
• Acting as a interdepartmental resource to explain or teach governance and risk management concepts, as needed, in order to facilitate better oversight practices and control Qualifications
  • 6-10 years in information technology roles within financial services or a related industry
  • Subject matter expert in at least one area of technology planning
  • Proven experience in directly managing projects and initiatives to closure successfully
  • Proven experience in providing high level reporting to senior management
  • Proven ability to develop efficient and effective processes
  • Proven experience partnering with global and regional support teams
  • Strong understanding and ability to implement Risk Management frameworks and methodologies into Operational organizations
  • Strong executive-level communication skills; both in writing and verbally
  • Demonstrated ability to work with broad range of functional teams and executives
  • Highly developed interpersonal skills and proven ability to engage and influence stakeholders at all levels within an organization
  • Ability to take assignment from Sr. directors and work independently to frame material and/or manage resolution
  • Strong attention to detail will assist in data quality control and documentation consistency
  • Ability to drive resolving business issues and implementing solutions in areas that include organizational effectiveness /development, strategic planning, or process improvement
  • Self-directed, motivated and managed; ability to deal with imperfect information, decision and drive to successful conclusions
  • Comfortable working in fast paced environment and ability to handle constant pressure, juggle multiple demands
  • Comfortable dealing with ambiguity and forming logical actions as result
  • Demonstrated ability to work across organizational boundaries
  • Excellent relationship management skills with business units Preferred Experience
    • Significant expertise in implementing processes to manage policy adherence
    • Experience in current technologies/practices including SaaS/PaaS/IaaS, micro-services, RESTful API's, DevOps/CI/CD, machine learning and robotic process automation
    • Experience performing Risk Management or Governance support for technical organizations Special Skills / Certifications
      • Be creative, energetic and passionate, driven by the desire to achieve a world-class standard of performance and exceptional customer experience
      • Be an intelligent risk taker, someone who challenges the status quo, operates across boundaries and seeks win-win outcomes
      • Possess uncompromising ethics, unwavering integrity and the confidence and conviction to live and uphold the values of Citi
      • Be decisive and balanced in decision making; balancing strategic vs. tactical and risk vs. cost vs. speed to arrive at pragmatic and sustainable solutions
      • Span boundaries to draw into Citi the best possible insight, experience and technology capability from current and potential partner organizations
      • Be disciplined in execution; retaining tight governance over multiple dimensions of performance; ensuring commitments are understood and met
      • Be an outstanding leader of people able to create a compelling vision and deeply engage, inspire and motivate people to achieve beyond their own expectations Education:
        • Bachelor's/University degree, Master's degree preferred ------------------------------------------------- Job Family Group: Technology ------------------------------------------------- Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Irving Texas United States ------------------------------------------------------ Primary Location Salary Range: $106,630.00 - $159,940.00 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting ----------------------------- Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Jacksonville , Architecture Governance - Hybrid, Other , Jacksonville, Florida