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Customer Service Rep

Company: Amerit Consulting
Location: Jacksonville
Posted on: November 25, 2022

Job Description:

*OVERVIEW: *

*Our client,* a Global Fortune 50 organization and one of world's largest distributors of Health care systems, medical supplies & Pharmaceutical products,seeks an accomplished *"Customer Service Rep"*

*\*\* TITLE: Customer Service Rep*

*\*\* LOCATION: Onsite role at Client site 6651 Gate Parkway, Jacksonville, FL 32256*

*\*\** *WORK SCHEDULE: M-F 8AM-5PM*

*\*\* DURATION: 2 months + Contract with high possibility of extension!*

*RESPONSIBILITIES: *

* Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
* Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls.
* Handles requests for additional company materials.
* Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
* Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
* Normally receives general instructions on routine work, detailed instructions on new assignments.

*QUALIFICATIONS: *

* *Education Requirement: *High school graduate or equivalent
* 1 + years customer service experience.
* Call Center experience
* Experience speaking with customers and sales reps
* Salesforce/ Ticket Queue
* ERP experience (SAP and/or Oracle)
* Basic excel skills

_I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication,_ whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

*Recruiter Name: Lalit Malgotra*

*Title: Sr. Recruiter*

_*Company Overview: *_

_*Amerit Consulting*_ _is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward._

_Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._

_Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws._

Job Type: Contract

Pay: Up to $14.00 per hour

Schedule:
* 8 hour shift
* Monday to Friday

Ability to commute/relocate:
* Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Required)

Experience:
* Customer service: 1 year (Required)
* Microsoft Excel: 1 year (Required)
* SAP / Oracle: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Amerit Consulting, Jacksonville , Customer Service Rep, Other , Jacksonville, Florida

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