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Team Leader

Company: Crocs St. Augustine Outlet
Location: Saint Augustine
Posted on: November 26, 2022

Job Description:

*ESSENTIAL DUTIES AND RESPONSIBILITIES- including but not limited to the following: *
* Master all daily store tasks and assist in training new sales associates on performing these tasks
* Have an uncompromising level of business ethics and integrity
* Able to delegate responsibility effectively and provide clear directions to others
* Deliver a high level of operational excellence in all areas including visual merchandising, loss prevention, cash handling, inventory control, and safety and security of people and assets while adhering to applicable federal state, and local laws
* Works with Management Team to train staff on how to drive sales to fullest potential through continued development on key performance indicators, product knowledge, customer service standards, operational requirements and visual presentation.

*Focus on Exceptional Customer Experience*

* Greet each customer that is in the store/kiosk and provide prompt, courteous, and friendly service and thank each customer after each transaction
* Find out the customer's needs, recommend, select and help locate the right merchandise
* Lead by example and empower co-workers to do what it takes to create an exceptional customer experience
* Be a role model and motivate employees to attain individual and team sales goals daily

*Key Competencies*

* Good communication skills (verbally and written)
* Customer service orientation
* Patience
* Adaptability
* Dependability
* Initiative
* High energy level
* Integrity
* Knowledge of company products and company standards

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

* 401(k)
* 401(k) matching
* Employee discount
* Flexible schedule
* Health insurance
* Parental leave
* Retirement plan
Experience level:
* 1 year
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability

* High school or equivalent (Preferred)

* Supervising Experience: 1 year (Preferred)
* Customer Service: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: Crocs St. Augustine Outlet, Jacksonville , Team Leader, Other , Saint Augustine, Florida

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