CSR/Shipping and Receiving Clerk

Company: Flexcold LLC
Location: Jacksonville
Posted on: January 25, 2023

Job Description:

Description:
Our new, modern cold storage warehouse will utilize innovative technology and equipment along with a personalized service offering. This novel combination of new and personal makes FlexCold highly sought after for cold storage space. Our culture reflects the values that enable us to deliver a unique experience - team, growth, flexibility, and agility, while having fun. Team members will share in our success as we create enduring client relationships. FlexCold is an equal opportunity employer who believes, when diversity in experience, viewpoints, and skill sets is combined with shared values, we achieve the greatest outcomes for our organization and our clients. Job Summary: Perform customer service duties such as processing inbound/outbound orders, tracking inventory availability, and handling customer concerns in a prompt, courteous and timely manner. Other responsibilities include greeting drivers, scheduling of trucks, telephone responses and other clerical duties as needed. Primary Responsibilities:

• Develop and maintain customer relationships
• Respond to all customer requests concerning work orders, shipments, inventory, and OS&D's, you are first point of contact
• Report customers feedback to management
• Schedule inbound/outbound loads
• Greet drivers, verify paperwork, communicate to warehouse, and assign doors on all loads
• Generates all paperwork/information required for customer work orders
• Verify inbound receipts for accuracy (EDI, BOL, etc.)
• Verify Outbound shipments for accuracy before closing/generating BOL
• Maintain schedule to ensure all loads are empty/loaded and processed in a timely manner
• Assure proper invoicing of accounts by verifying computer-generated invoices
• Maintain and file documentation in an organized and comprehensive manner
• Perform other duties as requested
  
  Requirements:
  Minimum Requirements (Knowledge, Skills, and Abilities)
  • HS diploma or GED
  • 1-2 years related work experience
  • Ability to handle multiple tasks in a fast paced environment
  • Proficient computer skills with knowledge of Microsoft Office and WMS
  • Accurate typing and data entry skills
  • Excellent verbal and written communication skills
  • May be required to lift, carry, or move objects weighing up to 20lbs
  • Knowledge of Import/Export process preferred but not necessary
  • Ability to work a flexible schedule and weekends as needed #FCPI201941388

Keywords: Flexcold LLC, Jacksonville , CSR/Shipping and Receiving Clerk, Other , Jacksonville, Florida