Bookseller - PT
Company: Barnes & Noble
Location: Jacksonville
Posted on: January 26, 2023
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Job Description:
Job Summary
Barnes & Noble has a special place in the community, and this holds
true whether you shop in our bookstores or in our Cafs. Booksellers
are the heart of our stores who help make each store special and
uniquely tailored to the customers who shop there. They are avid
readers who love to share their knowledge of books with others.
Barnes & Noble provides booklovers with this first step to a
wonderful career, and we have plenty of opportunities for you to
grow with us. If you are passionate about books, then this could be
the perfect position for you.
To be a great bookseller, you provide excellent customer service
which is friendly, genuine and professional, and you always put the
customers first ahead of everything and anything else. You make the
shopping experience engaging and interactive by enthusiastically
sharing your knowledge whether face to face or over the phone,
helping a customer choose a new book, or a special gift. A
bookseller creates enticing displays which are neat, tidy, and
vibrant to the customer. Your passion for bookselling and
willingness to help, ensures your customers look forward to coming
into your store. From creating inspiring displays to helping at our
special events, there is always an opportunity to demonstrate
initiative and your passion for books and people.
What You Do
---Create a welcoming environment for customers where you engage
with them and share your love and knowledge of books and make
relevant recommendations.
---Ensure a vibrant bookstore through the flawless execution of
bookstore basics, showing a commitment to presentation,
commerciality, section detail, localization and sense of
theater.
---Leverage key campaigns such as Our Monthly Picks, preorders,
etc., to hand sell and engage in conversation with every
customer.
---Educate yourself continuously on books and the industry,
supporting the store with this knowledge to give customers a great
experience when they visit and shop.
---Identify key titles and communicate with your store team on
opportunities to tailor the merchandise selection to reflect the
community.
---Keep the store neat and tidy, creating displays and ensuring the
bookstore is always shoppable and inviting.
---Help with events and community outreach.
---Protect company assets by adhering to all processes in
controlling shrink, expense and payroll.
---Recognize and offer to help both customers and employees with
urgency and care.
---Model expected behaviors to ensure compliance with all policies
and procedures.
---Work on the selling floor, which requires physical activity
(i.e., prolonged standing, repetitive bending, lifting, climbing),
and Caf when needed.
Knowledge & Experience
---Passionate reader and knowledgeable about books.
---Positive and can-do attitude.
---Enjoy working with people.
---Energized by working in an ever-changing environment.
---Listen to people and enjoy solving problems.
---Can clearly and respectfully communicate and express
oneself.
Expected Behaviors
---Treat customers as the first priority at all times.
---Grow knowledge of books, the industry and the market.
---Enjoy making recommendations and engaging with others.
---Exhibit and demonstrate initiative.
---Support company goals and initiatives and is a team player.
---Show respect and kindness to fellow booksellers and
customers.
---Accept responsibility and execute all assignments correctly and
with care.
---Accept coaching and feedback from others openly.
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to age, race, color, ancestry, national
origin, citizenship status, military or veteran status, religion,
creed, disability, sex, sexual orientation, marital status, medical
condition as defined by applicable law, genetic information,
gender, gender identity, gender expression, hairstyle, pregnancy,
childbirth and related medical conditions, reproductive health
decisions, or any other characteristic protected by applicable
federal, state, or local laws and ordinances. Please tell us if you
require a reasonable accommodation to apply for a job or to perform
your job. Examples of reasonable accommodation include making a
change to the application process or work procedures, providing
documents in an alternate format using a sign language interpreter,
or using specialized equipment. Contact (800) 799-5335.
Keywords: Barnes & Noble, Jacksonville , Bookseller - PT, Other , Jacksonville, Florida
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