Service Writer

Company: I-Tech Resources Inc.
Location: Jacksonville
Posted on: January 25, 2023

Job Description:

We are looking for experienced Service Writer for a Client in the Truck Fabrication business.

Duties and Responsibilities:

Interact with customers, listen to their questions and concerns and provide timely responses.
Educate clients about the company's products, services and offers.
Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
Review customer accounts and report changes to internal staff.
Manage complaints, returns and resolve customer grievances.
Record customer details and transactions.
Serve as a customer relationship manager.
Serve as a link between customers and different departments in the organization.

Keywords: I-Tech Resources Inc., Jacksonville , Service Writer, Other , Jacksonville, Florida

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