Patient Care Coordinator
Company: Ortho Sport and Spine Physicians
Location: Jacksonville
Posted on: January 27, 2023
|
|
Job Description:
Ortho Sport & Spine Physicians is a nationally recognized center
of excellence in orthopedic sports medicine, orthopedic spine
surgery, and interventional spine treatments. We have locations
throughout the United States that specialize in providing
state-of-the-art, minimally invasive treatments for complex neck
and spine problems as well as sports-related injuries and
conditions. Job Summary: The Patient Care Coordinator is
responsible for handling all front desk duties for the clinic. This
individual greets, schedules, checks patients in/out, answers the
telephone and routes calls appropriately. The Patient Care
Coordinator works to create a favorable impression with patients
and guests and ensures that a high level of quality customer
service is delivered. Duties and Responsibilities: - Greets
patients with a smile and accommodates patients' needs in a
comfortable and pleasant manner - Checks-in patients upon arrival
at the office, as well as obtains necessary financial, personal
and/or medical updates. Enters all information accurately into the
patients' chart - Ensures that HIPAA guidelines are followed -
Schedules follow-up appointments as needed - Maintains and organize
patient records - Understands insurance benefits to effectively
communicate to the patient. Follows the Company policies pertaining
to collections and financial protocols - Understands how to work
effectively within the office, partnering with the clinic staff,
and providers to maintain consistency and integrity within the
Company - Ensures compliance with applicable government laws,
rules, regulations, and Company policies and procedures - Other
duties as assigned Qualifications: - High school diploma or GED
required - Experience in customer service required; experience in a
clinic or medical setting strongly preferred - Excellent
interpersonal skills - Ability to communicate clearly and
effectively with patients and other external parties in a
professional, courteous and friendly manner at all times - Must be
detail-oriented and highly organized - Knowledge of patient care
and examination procedures - Must be able to maintain
confidentiality at all times - Bilingual (Spanish/English) strongly
preferred Physical Requirements: The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job responsibilities. Pay:
From $16.00 per hour While performing the duties of this job, the
employee is occasionally required to stand; walk; sit for extended
periods of time; use hands to finger, handle, or feel objects,
tools or controls; reach with hands and arms; climb stairs;
balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste
or smell. The employee must occasionally lift and/or move up to 40
pounds. Repetitive motion of upper body required for extended use
of computer. Required specific vision abilities include close
vision, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Ortho Sport and Spine
Physicians is an Equal Opportunity Employer and does not
discriminate in its employment practices on the basis of race,
religion, sex, color, national origin, age, disability,
citizenship, genetic information, veteran status, military service,
or any other characteristic protected by federal law or Georgia
law.
Keywords: Ortho Sport and Spine Physicians, Jacksonville , Patient Care Coordinator, Other , Jacksonville, Florida
Click
here to apply!
|