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Front Desk Coordinator, Westside, Full-time

Company: Brooks Rehabilitation
Location: Jacksonville
Posted on: March 17, 2023

Job Description:

For 50 years, -, headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life. Responsibilities:

  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors Qualifications:
    • High School diploma or equivalent
    • Successfully complete a data entry assessment
    • Customer service experience preferred
    • Medical terminology knowledge desired Hours: -Monday - Thursday, 10am - 7pm and Friday, 6:45am - 3:45pm - Locations: -7749 Normandy Blvd STE 147, Jacksonville, FL 32221 Compensation: -Experience, education and tenure may be considered along with internal equity when job offers are extended. Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
      • Competitive Pay
      • Comprehensive Benefits package
      • Vacation/Paid -Time Off
      • Retirement Plan
      • Employee Discounts
      • Clinical Education and Professional Development Programs

Keywords: Brooks Rehabilitation, Jacksonville , Front Desk Coordinator, Westside, Full-time, Other , Jacksonville, Florida

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