Claims Adjuster III- Consumer Warranty
Company: Fortegra Financial
Location: Jacksonville
Posted on: May 25, 2023
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Job Description:
Company DescriptionFortegra is a global specialty insurer based
out of Jacksonville that offers offer a diverse set of admitted and
surplus insurance products and warranty solutions. For more than 45
years, we have delivered risk management solutions that help people
and businesses succeed in the face of uncertainty. We seek to
provide exciting opportunities, room for growth, and the ability to
thrive in a workplace that is both challenging and rewarding. We
foster a corporate culture that values the diversity of both
individuals and ideas. Fortegra is proud to be Certified by Great
Place to Work . The prestigious award is based entirely on what
current employees say about their experience working at Fortegra.
For more information on Fortegra follow us on our LinkedIn .Job
DescriptionThis position will primarily be responsible for the
handling of home protection claims within the unit but will handle
other claims as needed. This position will also handle more complex
claims re-assigned from other associates within the unit or
division.Provide prompt service and detailed investigations in the
handling of claimsMaintain a diary system to ensure prompt
conclusion of claimsMaintain proper contact with agents, partners,
and company personnelFollow quality standardsPerform backup
functions when requiredFulfill adjuster licensing requirements and
any required state continuing educationMeet or exceed
unit/departmental performance goalsReview claims for proper
diagnosis and determine appropriate coverageClaims handling
including gathering of labor time and cost, parts costs, enter
information into system, set-up claim in system with notes, reasons
for approval/denial; monitor claims through completionPurchase
outside parts/replacement product, when necessary, in order to keep
claims cost in line.Gain knowledge of home appliances and systems
to ensure proper administration and handling.Review all technical
issues for accuracy of diagnosis and proper repair
procedures+Perform investigation of unusual claims as requested by
management by talking to customers, home service providers or any
other involved partiesOther duties as assignedQualificationsMinimum
5 years of general claims handling experienceGeneral knowledge of
service contractsStrong knowledge of Microsoft Office Suite
productBachelor's degree or equivalent professional education or
experienceRequires some knowledge of a specialized function or
skillDeveloping real trade craft and skillsHigh degree of planning
and organization abilityJudgment/DecisivenessAnalytical
AbilityAttention to DetailExcellent communication skillsExcellent
negotiation skillsLeadership and motivational skillsPersonnel
development skillsAdditional InformationFull benefit package
including medical, dental, life, company paid short/long term
disability, 401(k), tuition assistance and more.Find us on Facebook
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Keywords: Fortegra Financial, Jacksonville , Claims Adjuster III- Consumer Warranty, Other , Jacksonville, Florida
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