Eligibility Specialist

Company: Serenity Healthcare
Location: Jacksonville
Posted on: May 25, 2023

Job Description:

Eligibility SpecialistAre you looking for career growth in a healthcare company that impacts people's lives in a positive way? Serenity is seeking an Eligibility Specialist to ensure eligibility success for our patients with TMS (Transcranial Magnetic Stimulation) treatments. As an Eligibility Specialist, you will primarily be responsible for facilitating pre-authorization requests to insurance companies for patients who have the opportunity to receive life-saving treatments. In this role, we expect you to be people-oriented with excellent communication skills, as you will frequently interact with all levels of professionals and advocate for our patients. This is a great opportunity to grow your career and make a difference for those who need it most.What We OfferCompetitive payMedical, Dental, Vision, insurance (90% of your premium covered by Serenity)Life InsuranceFlexible spending accountPaid Time Off10 Major Holidays Off401kEmployee Referral ProgramResponsibilitiesGather and compile required information to showcase a patient's eligibility for TMS treatments.Collaborate with outside providers to obtain necessary Medical Records regarding relevant patient history.Process and submit authorization requests.Manage incoming faxes.Advocate for patient during clinical review calls with insuranceThoroughly and accurately document necessary details in our EHR system regarding patient information.Other relevant duties as assigned.QualificationsDesire to take care of patients and be an advocate for them to receive medically necessary treatments.Ability to meet deadlines.Exceptional problem solving and critical out-of-the-box thinking skills.Comfortability communicating with all levels of professionals.Strong computer skills and comfort working in online information systems.Strong attention to detailExperience in a relevant setting strongly preferred but not required.Who We AreSerenity has helped thousands of patients take back their lives with specialized clinical expertise and the most cutting-edge technology available in healthcare today. Serenity believes that the best approach to treating mental illnesses is to treat the whole person with a patient-first philosophy. We bring the same passion we have for improving our patient's lives to providing a work experience that will help you do your best work, enjoy the time you are at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.*This position is contingent on successfully passing a background check.

Keywords: Serenity Healthcare, Jacksonville , Eligibility Specialist, Other , Jacksonville, Florida