Resolution Specialist

Company: Disability Solutions
Location: Jacksonville
Posted on: September 18, 2023

Job Description:

Job Description:The Escalations team is within the Credit Report Escalations, Remediation and Litigation organization. This organization is responsible for managing many of the CF&D remediation projects and operational excellence, simplify and improve efforts for CF&D. This individual contributor role demonstrates leadership qualities responsible for the day-to-day analysis, research and resolution of varied remediation projects. Projects could include root cause analysis and remediation, Credit Bureau Reporting exceptions and Consumer Reporting Agency (CRA) rejects/illogical/stales.Required Skills:- Microsoft Office Skills,- Ability to work under pressure in a team environment- Self-motivated with good organizational skills- Ability to manage escalated issues with professionalism and sensitivity- Adept with hands on Training- Excellent communications skills- Work within team environment and collaborate with others for solutions- Time management is a must. Overall understanding of banking regulatory requirements - Must be flexible and able to adapt well to changeDesired Skills:--- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions--- Excels in working among diverse viewpoints to determine the best path forward--- Knowledge of the Fair Credit Reporting Act--- Detail oriented, research of problem items , solver of in-depth research , conclusion seeker--- Knowledge of Credit Furnishing the credit reporting disputes process"Shift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Jacksonville , Resolution Specialist, Other , Jacksonville, Florida