Purveyor Relationship Specialist
Company: Boar's Head Brand
Location: Jacksonville
Posted on: April 18, 2024
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Job Description:
Hiring Company: Delicatessen Services Co., LLCOverview:The
Purveyor Relationship Team is a department that helps maintaining
successful relationships with the Boar's Head Brand Local Purveyor
network. Purveyor Relationship Team creates, maintains and improves
the relationship between the Company and its Local Purveyors in
order to achieve mutual benefits. The key to a successful PRM Team
is to ensure that both parties are working together towards the
same goal. This means that the Company must understand the needs
and expectations of their Local Purveyors and provide them with the
best possible services, support and products.Purveyor Relationship
Specialist (PRS) are responsible for supporting the PRM Team and
when specified manage their assigned Local Purveyors to
successfully maximize sales and measure the KPIs pertinent to
in-store executions in the marketplace. PRS are trusted
facilitators and partners in the success of the PRM Team, the
Company, and their Local Purveyors. The characteristics of
successful PRS go much deeper than possessing specific skills -
they have the drive and passion for learning about our products,
enthusiastically sharing this information with their assigned Local
Purveyors and customers. The PRS will be some time to time
requested to conduct mystery shops within his market, explore
different retailers, and monitor the Local Purveyor execution when
needed.Job Description:Essential FunctionsMaintain awareness of
competitive activity and their positioning in markets, including
product quality, distribution, pricing, promotions advertising, and
market presence. Provide strategies to advance Boar's Head products
in view of existing competitive market conditions.Educate its
assigned Local Purveyors (when applicable) on our products,
diversification goals, and measurement of success.Monthly
reporting, sales analytics and insights; understand go-to-market
strategies and how to maximize sales efficiency.Assist PRM on the
preparation of quarterly business performance updates and yearly
business reviews.Establish strong working relationships with all
internal teams including Foodservice, Culinary Department, Sales
Retail Team and Customer service.Detailed understanding of our
Company's Vision Process, Sales Policies and strong knowledge of
category management.Deliver all aspects of PRM Team's scorecard and
new product distribution goals.Identify new opportunities for
growth for its assigned LPs (when applicable); develop and
implement strategic written distribution sales plans in accordance
with company's goals.Monitor all operational actions for assigned
LPs (when applicable) such as but not limited to selling events,
manager meetings, and coordinating an action plan to ensure proper
execution based on retailer "playbooks".Assess performance based on
KPIs, products, merchandising competition, market conditions and
any in-store programs using GoSpotCheck tool.Analyze data and write
market reviews with insights and recommendations to protect the
Boar's Head Brand. Advance retail partnerships and execution to
ensure LP compliance to standards and to support sales growth.POA's
to be reviewed in detail and follow-ups to occur on timely
manner.Progressive discipline steps taken for non-compliance on
POA's leading to LP review by Purveyor Relationship
Director.Understanding and ability to convey the standards set
forth within the Sales Policy and ensure that training, product
presentation, professionalism of team/associates and the way in
which the Brand is presented and handled at store level. Work with
the LP to learn about their team and provide recommendations for
further employee training and/or education to improve the LP's
business both in the warehouse and the sales market.Assist the LPs
and their Retail Partners Operations team with any, and all,
Company opportunities for training enhancement.Maintain a standard
of execution in the marketplace that reflects the high standards of
the Boar's Head Brand.
This transcends to the appearance of an LP's truck; the dress code
of his/her employees; the merchandising in each retail account; and
the caliber of customer service experienced by the consumers.Assist
with Grand Opening's lead store and LP assessment and
recommendation process. Support LP in all pre-opening exercises,
grand opening events and ensure consistency and enthusiasm are
maintained in all new stores in given geography.Present market
review insights, selling stories, and recommendations to ensure
Local Purveyor compliance to standards, and to improve retail
in-store executions.Strong knowledge of distribution and supply
chain management, including receiving, placing, picking and
delivering orders in a timely manner.Strong knowledge in deli
operations, including all aspects of working behind the counter.
Proficient in Merchandising and Visual Merchandising.Stay current
on all new products, benefits and processes.Maintain a current
permanent written file for each assigned LP in conjunction with the
Purveyor Relationship Director.When requested by your direct
supervisor or when needed anonymously assess stores based on KPIs,
products, merchandising, competition, market conditions and any
in-store programs using Go Spot Check missions.In support and in
conjunction with the Purveyor relationship Director:Perform market
analyses through in-store or mystery shop reviews and provide
findings and recommendations as it relates to protecting the Boar's
Head Brand, retail partner execution, distribution standards and
sales growth.manage, authorize and/or administer all appropriate
Local Purveyor documents for national accounts such as the Interim
Service Agreements (ISA); Non-Performance Deficiency (NPD); and
Fresh Slice Approval forms.Qualifications3 to 5 years sales
management experienceBachelor's Degree or knowledge equivalentPrior
experience using syndicated data to determine consumer needs and
regional product opportunities to support our Local Purveyors.
Consumer insights, market research experience a plus.Experience in
sales, account management, relationship-building and influencing
executive audiences a plus.Knowledge of CPG, grocery, hospitality,
marketing, restaurant or deli and distribution operations a
plus.Strong work ethic and the ability to work independently.Highly
developed organizational, project and time management skills.Strong
communication skills, capable of articulating complex ideas
concisely.Strong analytical, problem-solving, consultation, and
presentation skills.Strong willingness and ability to learn and
gain subject-matter expertise.Ability to travel at least 75% of the
time to all locations and assigned LPs.Knowledge regarding
relationship management, experience and mindset to work with
partners in building initiatives that deliver on goals.Strong cross
functional relationships with assigned Local PurveyorsProficient in
Microsoft Office Suite (Word, Excel, Power Point,
etc.)Location:Jacksonville, FLTime Type:Full
timeDepartment:Purveyor Relationship Management
Keywords: Boar's Head Brand, Jacksonville , Purveyor Relationship Specialist, Other , Jacksonville, Florida
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