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Concessions Intern at TIAA Bank Field

Company: Delaware North
Location: Jacksonville
Posted on: June 15, 2019

Job Description:

Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At TIAA Bank Field, home of the NFL's Jacksonville Jaguars, the TaxSlayer Bowl and the annual Florida-Georgia college football rivalry, we provide food and beverage concessions, luxury suites catering, and premium club services for our partner. Additionally, we provide food and beverage concessions operations for Daily's Place, a 5,500 state-of-the-art concert amphitheater, which is located at the south end of the property. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity ESSENTIAL FUNCTIONS: Assist in coordinating activities of concession associates, including enforcing work procedures & service standards. Observes, evaluates, and documents job performance of stand attendants, stand leaders. Assists in auditing pre/post event data. Data entry. Inspects all stands and portables in the assigned area. Ensures that all equipment is set up properly and operating efficiently and accurately. Ensures all stands, portable carts and surrounding areas remain clean, sanitized, and safe. Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management. Investigates "over and shorts" with stand leaders and volunteer groups. Estimates, requests, and inspects supplies and inventory. Ensures accuracy of all deliveries. Adheres to and enforces inventory and labor control measures. Performs opening and closing procedures for assigned area. Performs other duties as assigned. NON-ESSENTIAL FUNCTIONS: Assists concession associates in serving guests as business levels demand. Assists management in performing inventory counts. EDUCATION & EXPERIENCE: Minimum of one year experience in food service position or similar educational setting required. Previous cash handling/cashier experience required. Previous experience with Excel or similar database management computer system required. Currently enrolled in a college program related. KNOWLEDGE, SKILLS & ABILITIES: Excellent guest service skills; ability to adhere to GuestPath' s Universal Service Standards. Ability to complete required pre-employment sanitation and alcohol service training. Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues. Basic math skills; ability to accurately account for cash and inventory. Strong verbal and written communication skills - ability to communicate with staff and to prepare written stand reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously Highly motivated, ability to take initiative. Ability to work effectively with others. Ability to work in fast-paced environment. PHYSICAL REQUIREMENTS/ENVIRONMENTAL WORKING CONDITIONS: Frequent walking, throughout entire facility, for entire length of shift. Constant standing, bending, reaching and repetitive motions. Ability to perform normal lifting of stock up to 50 pounds.

Keywords: Delaware North, Jacksonville , Concessions Intern at TIAA Bank Field, Other , Jacksonville, Florida

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