Bi-Lingual ? Loan Processor ? (Spanish-English)
This position serves as a specialist in the Application Processing
Center and performs various tasks related to Application
Processing. This position reports to the Director of Operations,
Assistant Operations Manager or Senior Team Leader.
? Process applications and documentation in order to make an
eligibility determination following the established process.
? Make eligibility determinations by calculating income in
accordance with established guidelines.
? Participate in regular coaching/feedback sessions with
? Support management in implementation of process improvement
? Meet or exceed QA goals.
? Participate in end-user testing and training for software
The above is not an all-inclusive list of all duties performed by
this job title, only a representative summary of the primary duties
and responsibilities. Incumbent may be required to perform other
additional duties as assigned.
? HS diploma or equivalent experience.
Knowledge, Skills & Abilities
" Professional demeanor.
" Computer literate (MS Word, PowerPoint, Excel).
" Ability to type 40 WPM.
" Math/Analytical skills.
" Ability to demonstrate good judgment/problem solving ability.
" Strong attention to detail.
" Ability to work independently in a fast paced structured
" Ability to take ownership of tasks through to completion.
" Continuous improvement, adapt to change
This position regularly requires the abilities of sitting or manual
dexterity and grasping, talking, hearing, seeing and repetitive
This position is an office environment with very limited exposure
to any outside fumes, odors, heat and/or weather conditions.
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected