Bi-Lingual Loan Processor - (Fluent in English and Spanish)

Location: Jacksonville
Posted on: April 14, 2025

Job Description:

Bi-Lingual ? Loan Processor ? (Spanish-English)

Position Overview

This position serves as a specialist in the Application Processing Center and performs various tasks related to Application Processing. This position reports to the Director of Operations, Assistant Operations Manager or Senior Team Leader.

Essential Functions

? Process applications and documentation in order to make an eligibility determination following the established process.

? Make eligibility determinations by calculating income in accordance with established guidelines.

? Participate in regular coaching/feedback sessions with supervisor.

? Support management in implementation of process improvement initiatives.

? Meet or exceed QA goals.

? Participate in end-user testing and training for software release.

The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.

Minimum Qualifications

? HS diploma or equivalent experience.

Knowledge, Skills & Abilities

" Professional demeanor.

" Computer literate (MS Word, PowerPoint, Excel).

" Ability to type 40 WPM.

" Math/Analytical skills.

" Ability to demonstrate good judgment/problem solving ability.

" Strong attention to detail.

" Ability to work independently in a fast paced structured environment.

" Ability to take ownership of tasks through to completion.

" Continuous improvement, adapt to change

Physical Demands

This position regularly requires the abilities of sitting or manual dexterity and grasping, talking, hearing, seeing and repetitive motions.

Work Environment

This position is an office environment with very limited exposure to any outside fumes, odors, heat and/or weather conditions.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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