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Operations Analyst

Company: Bank of America
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

Job Description:Responsibilities:

  • Partnership of Operations Analyst in the day to day execution of business activities and problem resolution.
  • Processing, analyzing, and evaluating complex participant lender tax situations.
  • Drive to exceed performance goals, manage service levels, and metrics.
  • Provide 360-feedback, skill development, and training.
  • Participate in project management and/or process improvement initiatives.
  • Identify and solve for process efficiencies and enhancements.
  • Act as an ambassador of the risk culture.
  • Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans.
  • Bring new thoughts and ideas to drive innovation and unique solutions.
  • Influence change by identifying process gaps and recommending appropriate solutions --- in compliance with current laws and regulation.
  • Process, analyze, and evaluate complex situations.
  • Provide analytical, administrative support within an internal control environment.
  • Research and document organizational reviews, workflow analysis, policy/procedure management, and analysis.Required Skills
    • 2+ years related experience, certifications, college degree, or equivalent.
    • Demonstrate leadership skills.
    • Excellent verbal and written communication skills - able to target messaging to different audiences.
    • Exhibit prioritization skills and ability to multi-task to complete various deliverables.
    • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record.--
    • Proven ---self-starter--- and willingness to collaborate with others, including partners, leaders, and peers.
    • Strong organizational, problems solving, and decision making skills.
    • Work effectively with others by establishing and maintaining productive working relationships.
    • Working knowledge of Microsoft suite. Desired skills: Systems: Content Navigator, DISC IRS, Documentum, eLedger/BEx Web, Global Document System (GDS), Global INvestigation (GIN), iCon, Microsoft Excel, Misys LoanIQ, PolicyTech, PowerPoint, SharePointJob Band:H6Shift:--1st shift (United States of America)Hours Per Week:40Weekly Schedule:9am - 5pm CSTReferral Bonus Amount:0 --> Job Description:Responsibilities:
      • Partnership of Operations Analyst in the day to day execution of business activities and problem resolution.
      • Processing, analyzing, and evaluating complex participant lender tax situations.
      • Drive to exceed performance goals, manage service levels, and metrics.
      • Provide 360-feedback, skill development, and training.
      • Participate in project management and/or process improvement initiatives.
      • Identify and solve for process efficiencies and enhancements.
      • Act as an ambassador of the risk culture.
      • Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans.
      • Bring new thoughts and ideas to drive innovation and unique solutions.
      • Influence change by identifying process gaps and recommending appropriate solutions --- in compliance with current laws and regulation.
      • Process, analyze, and evaluate complex situations.
      • Provide analytical, administrative support within an internal control environment.
      • Research and document organizational reviews, workflow analysis, policy/procedure management, and analysis.Required Skills
        • 2+ years related experience, certifications, college degree, or equivalent.
        • Demonstrate leadership skills.
        • Excellent verbal and written communication skills - able to target messaging to different audiences.
        • Exhibit prioritization skills and ability to multi-task to complete various deliverables.
        • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record.--
        • Proven ---self-starter--- and willingness to collaborate with others, including partners, leaders, and peers.
        • Strong organizational, problems solving, and decision making skills.
        • Work effectively with others by establishing and maintaining productive working relationships.
        • Working knowledge of Microsoft suite. Desired skills: Systems: Content Navigator, DISC IRS, Documentum, eLedger/BEx Web, Global Document System (GDS), Global INvestigation (GIN), iCon, Microsoft Excel, Misys LoanIQ, PolicyTech, PowerPoint, SharePointJob Band:H6Shift:--1st shift (United States of America)Hours Per Week:40Weekly Schedule:9am - 5pm CSTReferral Bonus Amount:0 Job Description: Responsibilities:
          • Partnership of Operations Analyst in the day to day execution of business activities and problem resolution.
          • Processing, analyzing, and evaluating complex participant lender tax situations.
          • Drive to exceed performance goals, manage service levels, and metrics.
          • Provide 360-feedback, skill development, and training.
          • Participate in project management and/or process improvement initiatives.
          • Identify and solve for process efficiencies and enhancements.
          • Act as an ambassador of the risk culture.
          • Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans.
          • Bring new thoughts and ideas to drive innovation and unique solutions.
          • Influence change by identifying process gaps and recommending appropriate solutions --- in compliance with current laws and regulation.
          • Process, analyze, and evaluate complex situations.
          • Provide analytical, administrative support within an internal control environment.
          • Research and document organizational reviews, workflow analysis, policy/procedure management, and analysis.Required Skills
            • 2+ years related experience, certifications, college degree, or equivalent.
            • Demonstrate leadership skills.
            • Excellent verbal and written communication skills - able to target messaging to different audiences.
            • Exhibit prioritization skills and ability to multi-task to complete various deliverables.
            • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record.--
            • Proven ---self-starter--- and willingness to collaborate with others, including partners, leaders, and peers.
            • Strong organizational, problems solving, and decision making skills.
            • Work effectively with others by establishing and maintaining productive working relationships.
            • Working knowledge of Microsoft suite. Desired skills: Systems: Content Navigator, DISC IRS, Documentum, eLedger/BEx Web, Global Document System (GDS), Global INvestigation (GIN), iCon, Microsoft Excel, Misys LoanIQ, PolicyTech, PowerPoint, SharePoint Shift:1st shift (United States of America) Hours Per Week:--40

Keywords: Bank of America, Jacksonville , Operations Analyst, Professions , Jacksonville, Florida

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