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Business Systems Analyst IV

Company: Black Knight Financial Technology Solutions
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

Position: Business Systems Analyst IV Job Description: Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Documents business requirements and translates them into solutions for digital mortgage applications specifically focused on Cash Accounting specifically One Time Drafting. Serves as the business / technical analyst supporting an Agile development team on point for gathering, analyzing, documenting, and translating the needs of the Digital Application User into technical requirements and application flow storyboards specifically concentrating on consumer mortgage payments and the cashiering functionality. GENERAL DUTIES & RESPONSIBILITIES * Captures business needs and translates those into software business requirements that are used by engineering / development to define functional and technical requirements. * Translates business needs into technical requirements including application integration points, technical design and application flow storyboards. * Able to bridge business and technical communications and obtains knowledge of current system capabilities and interactions. * Able to understand the digital mortgage application from a business and technical view. * Able to understand system data, integrations and dependencies from both internal and external providers. * Able to understand and create feature configurations, feature configuration properties, feature configuration content as well as author business rules when necessary. * Participate and support agile team and program level ceremonies conducted by Scrum Masters and Release Train Engineers. * Participate as a direct internal resource for questions pertaining to new application functionality before and during UAT and PROD support. Assist with the creation of Release Notes and Implementation documentation. * Ensures that questions and/or obstacles are identified quickly and resolved in a timely fashion. * Educates internal clients and the information technology organization on enhanced functionality and provides support as needed. * Conducts data mapping and root cause analysis from originating systems and translates requirements in to documents that can be consumed by development and support teams. * Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. Any Agile Certifications a plus; SAFe Certifications a plus GENERAL KNOWLEDGE, SKILLS & ABILITIES * Knowledge of Black Knight's products such as MSP, Mortgage Web Services and Remote Procedure Calls (RPCs) preferred * Knowledge of the mortgage or financial services industry environment and processes in particular specifically concentrating on consumer mortgage payments, one time drafting / drafting and the cashiering functionality highly preferred * Knowledge of Application Program Interfaces (APIs) a plus * Experience working in an Agile/SAFe environment a plus * Experience with Sharepoint, TFS, Azure DevOps, Visio, or Splunk a plus * Ability to read and understand XML a plus * Exposure to / experience with IBM Rational DOORs requirements management tool a plus * Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience * Ability to design solutions and technical requirements by leveraging the appropriate tools and techniques preferred * Excellent organizational skills and ability to manage multiple deadlines * Ability to research ideas and present outcomes in a clear and concise manner * Ability to influence others to gain consensus on the most effective solution * Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy. * Demonstrated team player with ability to drive projects to successful outcome * Ability to quickly adapt to changing priorities Business Systems Analyst IV Expert/lead professional level role. Possesses a broad understanding of business functions they support, as well as, an expert understanding of the IT organization's systems and capabilities and uses this knowledge to bring appropriate solutions to business units supported to enhance the enterprise's competitive edge. Possesses expert knowledge of the principles, processes, phases and roles of application development methodology. May serve as a functional/technical lead. Works as a liaison between IT and our clients and stakeholders in order to provide complex technical/business solutions to meet user needs. Creates complex business process designs and documentation as needed for new technology and estimates time and duration of required changes. Translates complex high-level business/technical requirements into functional specifications for the IT organization and works with development to test and implement those changes. Communicates effectively and timely with clients and stakeholders and proactively brings attention to any issues that are of concern or pose a risk to the project deliverable or overall timeline. Makes recommendations for resolving project concerns or issues affecting project timelines. Completes project work ahead of the established time frame and within budget and quality requirements. Takes the lead on complex projects that cross multiple functional areas and leads project teams consisting of multiple analyst(s). Able to multi-task to manage multiple projects, keep project deliverables on schedule, and adapt to changing priorities. Leads efforts to resolve escalated production/client issues. Leads peer review of project artifacts. Makes recommendations for process and procedure improvements and actively leads the implementation of those changes. Mentors analysts on processes or business/technical functions and may coordinate mentoring and development of new business system analyst. Typically requires Ten (10) or more years of relevant work experience and a minimum of five (5) years of experience in the mortgage and home equity servicing industry. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. Location: Jacksonville, FL Time Type: Full time

Keywords: Black Knight Financial Technology Solutions, Jacksonville , Business Systems Analyst IV, Professions , Jacksonville, Florida

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