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Business Analyst/ Implementation Consultant

Company: Randstad Technologies
Location: Jacksonville
Posted on: November 22, 2021

Job Description:

job summary:The Business Analyst (BA) will capture client requirements for configuration of our product, in accordance with the company vision, and ensure that implementation is in line with best practices. They will strengthen stakeholders' relationships by delivering our product to our customers whilst executing to the company standard. Working within a fast-growing team will offer several technical and professional challenges with rewarding outcomes.

location: Jacksonville, Floridajob type: Permanentsalary: $70,000 - 110,000 per yearwork hours: 8am to 4pmeducation: Bachelors

responsibilities:

  • Bridging the gap between customer and product - Assisting in the effective delivery of multiple projects by understanding the client's requirements, systems and processes - Assisting with the onboarding of partners to our platform, providing support for testing and ad hoc question throughout - Assisting with the delivery of national brand campaigns - Assisting with the ongoing client relationship to drive satisfaction - Capturing, documenting and clearly articulating client requirements, designing the solution, documenting and obtaining sign off - Attending client site to act as pre-sales when required - Supporting the PM to ensure that projects are delivered on time and to budget - Writing and collating user stories and continuing to manage the user stories through to delivery - Supporting the client by raising and triaging issues with the QA team during the user acceptance testing process - Escalating critical issues to the PM - Participating in technical design reviews and workshops - Developing positive and productive relationships internally with Delivery, Product and Technical Support, and externally with customers, external partners and service providers - Providing support to the department during the onboarding of major new clients, product road map development, new product releases, service upgrades and changes driven by new and existing customer requirements - Developing a strong technical understanding of our own and client's systems

    qualifications:
    • Experience level: Experienced
    • Minimum 3 years of experience
    • Education: Bachelors skills:
      • Business Analysis

        Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. - provided by Dice

Keywords: Randstad Technologies, Jacksonville , Business Analyst/ Implementation Consultant, Professions , Jacksonville, Florida

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