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Dispatcher AM

Company: Southern Wrecker & Recovery LLC
Location: Jacksonville
Posted on: January 16, 2022

Job Description:

Summary:Dispatch team members are the point of contact for drivers and clients, coordinating to balance customer needs with drivers' health and safety. We are searching for a dispatcher - logistics coordinator who is committed to professional development and establishing a long-term career. A qualified Dispatcher will have up to 2 year's experience, knowledge of wrecker/towing and recovery or industry related experience, and excellent customer service skills.Duties and Responsibilities for a Dispatcher include the following. Other duties may be assigned.Call management (record call information, maintain details of each call, courteously update customers with call information).Use GPS systems to monitor fleet/drivers.Load Planning.Interact with customers/coworkers with a positive attitude.Complete assignments from Dispatch Supervisor in a timely and professional manner.Ability to work unsupervised.Ability to multitask.Ability to communicate (oral and written), with customers, co-workers, and management.Strong problem-solving skills.Ability to maintain a clean and orderly workstation.General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills.General knowledge of internal fleet/equipment.General knowledge of customer's fleet/equipment.Reasoning Ability:The Dispatcher must have the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Work Schedule: 7:00am - 7:00pm Alternating ScheduleCompensation: $17.00 - $18.00 an hour.

Qualifications:2 year's of dispatch experienceWrecker/Towing dispatch experience and/or customer service-related industryMust pass a drug screen. We are a drug free workplace.PI160779302

Keywords: Southern Wrecker & Recovery LLC, Jacksonville , Dispatcher AM, Professions , Jacksonville, Florida

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