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Dispatcher PM

Company: Southern Wrecker & Recovery LLC
Location: Jacksonville
Posted on: January 16, 2022

Job Description:

Dispatch team members are the point of contact for drivers and clients, coordinating to balance customer needs with drivers' health and safety. We are searching for a dispatcher - logistics coordinator who is committed to professional development and establishing a long-term career.

Duties and Responsibilities:

Call management (record call information, maintain details of each call, courteously update customers with call information)
Use GPS systems to monitor fleet/drivers
Load Planning
Interact with customers/coworkers with a positive attitude
Complete assignments from Dispatch Supervisor in a timely and professional manner
Ability to work unsupervised
Ability to multitask
Ability to communicate (oral and written), with customers, co-workers, and management
Strong problem-solving skills
Ability to maintain a clean and orderly workstation
General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills
General knowledge of internal fleet/equipment
General knowledge of customer's fleet/equipment

Reasoning Ability:
Ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Schedule: 7:00pm - 7:00am Alternating Schedule

Compensation: $17 - $18/hour
Preferred Qualifications:

2 year's of dispatch experience
Wrecker/Towing dispatch experience and/or customer service-related industry

Keywords: Southern Wrecker & Recovery LLC, Jacksonville , Dispatcher PM, Professions , Jacksonville, Florida

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