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IT Project Technician

Company: iVenture Solutions
Location: Jacksonville
Posted on: November 24, 2022

Job Description:

DescriptionOur IT Project Technicians onboard new clients onto the iVenture management platforms and deploy new iVenture tools and standard configurations to existing clients. They also support the managed teams in completing projects by performing assigned tasks.Please note: we are not a recruiter or placement service. This is a full time, technical position working for iVenture.Position OverviewPerks of working here as an IT Project Technician---..WFH FlexibilityFocus on Work/Life BalanceWe match 4% on your 401KPaid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second yearComprehensive benefits package which includes paid life insurance and paid long term disabilityPeerfit membership - providing free sessions at local gyms and studiosPaid Maternity, Paternity and foster leaveQuarterly employee/family outingsCareer path road mapping$200 spend in our iVenture Company Store on your anniversary year with us!Real Culture initiatives and recognition, not just pizza parties360 degree feedback. You talk, we listen.Mileage reimbursementSuper cool technology - virtual lab, paid certifications and training daysiVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core valuesYou are a great IT Project Technician candidate if you have.....Bachelor's Degree, business related field preferred, or equivalent experience1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include:All current Microsoft Desktop Operating SystemsMicrosoft Windows Server (latest OS) Exchange Server (latest OS) or enterprise mail systemsActive DirectoryOffice 365 administrationExperience with XenApp/RDS or other VDI technologies preferred, but not required.Networking experience preferred (firewalls and switches)CompTIA A+, Net+, S+ preferredValid driver's license and insurance with reliable transportation. This position will require frequent local travel and infrequent out of state travelDrug-free and non-smoker. Smoking is prohibited at all client sites and iVenture officesFlexibility to accommodate frequent after-hours work and occasional weekends for client projects and onboardingsParticipation in a monthly patch rotation every 6 monthsWhat you'll be doing as an IT Project Technician---..Engage clients both remotely via phone and onsite at their locations during the initial onboardingDeploy all iVenture management and monitoring toolsUnderstand the impact and challenges associated with deployment of all tools and be able to identify problems ahead of time and prevent performance problems and downtimeIdentify unrelated IT issues while visiting the customer and communicate with the client's service teamCreate the iVenture standard of client documentation for the client. This includes the documentation of assets and technical configurations.Execute assigned PC, server and network device builds as assigned by the project teamTypical week: 80% client onboarding, 10% project tasks, 5% internal meetings and project updates, 5% trainingAdditional Information:Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.Applicant selected will be subject to a criminal, employment, credit and motor vehicle background checkSmoking is prohibited at all iVenture offices and client sitesAbout iVenture SolutionsiVenture Solutions is an award-winning managed service provider delivering superior IT solutions to businesses across Florida. With a comprehensive range of services including IT support, cloud hosting and cybersecurity, iVenture gives businesses back time to do what matters most.Learn more about what our employees say about us here: Great Place to WorkNo office politics, no dead-ends. We mean what we say and expect the same.

Keywords: iVenture Solutions, Jacksonville , IT Project Technician, Professions , Jacksonville, Florida

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