Service Desk Analyst II
Company: Chesapeake Utilities Corporation
Location: Yulee
Posted on: January 26, 2023
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Job Description:
Description Service Desk Analyst II
Location: Yulee, FL
Your role in our success will be providing superior customer
support for Chesapeake Utilities and all its subsidiaries. The
Service Desk Analyst II coordinates and provides support for users
of company systems. Approaches issues and problems, finds
satisfactory solutions or escalates to an appropriate level and
documents it through a ticketing system. Assist other team members
with tasks as needed. The Service Desk Analyst II role is to
improve end user productivity by providing a single point of
contact for problem resolution and information. This is
accomplished through diagnosis, identification and resolution of
problems with hardware and/or software, working with other team
members as needed in a timely and professional manner via
telephone, email communication and direct support.
What you'll be working on...
Where you'll be working:
Who you are...
What makes us great:
At the heart of our Company is a dedication to delivering energy
that drives progress. We put people first, work to keep them safe
and build trusting relationships.
Benefits/what's in it for you?
Chesapeake Utilities Corporation is an equal opportunity employer
committed to creating a diverse workforce. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors. Applicants with
a disability that need assistance applying for a position may email
human_resources@chpk.com or Ruth Warner, Director, Human Resources
Operations at rwarner@chpk.com.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Chesapeake Utilities Corporation, Jacksonville , Service Desk Analyst II, Professions , Yulee, Florida
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