IT Analyst - Full-time - Riverside, Jacksonville, FL

Company: H2Health
Location: Jacksonville
Posted on: January 27, 2023

Job Description:

Description:IT AnalystFull-timeH2 Health Corporate484 Riverside AvenueRiverside, Jacksonville, FLAre you ready to join one of the country's strongest, fastest-growing rehabilitation service teams? H2 Health is a company poised to establish itself as one of America's most trusted and reliable outpatient rehabilitation service providers.H2 Health is seeking a full-time IT Analyst to work at our corporate office in Riverside, Jacksonville, FL. This position will lead the onboarding of new locations from a technology perspective and provide support for Cloud applications, Windows10, End point security, and diagnosed hardware and printer/scanner issues.Experience:Computer Hardware (Desktops, Laptops, printers, tablets, mobile/desk phones)Software (Windows 10, Office 365, Web browsers, Anti-virus, SharePoint)Telecom (Cable, Dedicated Internet, Voice, Fax, VoIP)Network (Meraki SD Wan, Azure, Intune MDM) Light understanding of TCP/IP, DNS, DHCP, and basic knowledge of network security technologies preferredEducation: Bachelor's Degree preferred or equivalent experience with pertinent continuing education.Responsibilities:Manage the hardware implementation of new locationsAdminister and manage Windows & cloud application systems, including configuration, monitoring, troubleshooting, and automation.User Management and support, including onboarding & offboarding employees, Active Directory experience (setting up new and terminating users, resets)Provide 1st tier training onsite to new usersProvide 2nd tier and end-user support for issues not resolved at the help desk.Handle on premise hardware problems.Support users wireless and LAN/WAN network connectivityAssist with hardware rollouts and upgrades.Maintain, build, and update repository of knowledge base articles and documented SOPsQualifications:IT Support: 3 years (Required)Windows 10: 3 years (Required)HIPAA Environment: 2 yearsProject ManagementCustomer Service experienceProblem Solving and troubleshooting experienceApplicant selected will be subject to a criminal, employment, credit, and motor vehicle background checkPosition Requirements:Flexibility to accommodate after-hours and weekend implementationsAbility to travelAbility to work independentlyAbility to lift up to 50 poundsValid driver's license and insurance with reliable transportation.Travel:Able to travel to newly acquired or new locations.Must hold a valid driver's license and auto insurance with reliable transportation.Compensation: Salary commensurate with experienceJob Type: Full-timeWe offer competitive wages, a robust incentive compensation program, and a comprehensive benefits package to full-time employees, which includes:Medical, Dental, and Vision insurance options401KGenerous PTO and Paid HolidaysTuition Loan ReimbursementEmployee Assistant Program (EAP)Term Life & AD&DAdditional Health & Wellness Benefits:Flex Spending Account and Healthcare Savings Account (with select plans)Voluntary Term Life, AD&D, Accident and Critical Illness InsuranceShort & Long Term DisabilityBeyond the pay and benefits, why should you join the H2 Health team?A company that focuses on Community Services while treating the individual, not just the injuryA financially stable company with over 50 years of excellent reputationOpportunities for relocation and travel across our multi-state clinicsA dynamic interdisciplinary team approach to provide the best therapy opportunities for patientsClinical and operational support for career growth and developmentUnlimited continuing education courses through MedbridgeA portfolio of development programs that include Clinical Mentor, CFY Supervisor, Clinical Instructor, and Master ClinicianH2 Health is always accepting applications from highly motivated health professionals looking to make a difference in their communities by providing premier health and rehabilitation services. Full-time, part-time, or PRN candidates and referrals of your colleagues are always welcome!Equal Opportunity EmployerH2 Health is committed to creating a diverse and inclusive workplace, and we are proud to be an equal opportunity and affirmative action employer. All employment is decided based on qualifications, merit, and business need. Background checks and references are required for employment.PM21Requirements:PI202104383

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