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Legal Tech Business Process Analyst II

Company: FIS Global
Location: Jacksonville
Posted on: May 25, 2023

Job Description:

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :


Job Description

Are you interested in joining a collaborative, energetic, and business-oriented legal technology & operations team? As a LEGAL TECH BUSINESS PROCESS ANALYST II at FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and information technology. Our talented people empower us, and we believe in being part of a team that is pragmatic, collegial and enthusiastic about representing a thriving Fortune 500 company in a dynamic corporate industry.

About the Legal Tech & Ops team

The Legal team is a part of the FIS Legal, Compliance & Corporate Affairs Group (LCCA) and is comprised of approximately 225 attorneys and legal professionals worldwide who enjoy being an advisor to and partner with our businesses to help the company achieve its goals. The Legal Tech & Ops team is a part of the Legal team, designing and managing processes and technology utilized by the Legal team as well as by the LCCA Group in general. We work collaboratively with each other and with our business colleagues to solve problems in an effective and pragmatic manner. We view our role as one of supporting our business leaders in a variety of matters, leading client-centric efforts to drive revenue growth and enterprise success.

We are seeking a LEGAL TECH BUSINESS PROCESS ANALYST II to join the Legal Technology, Operations and Strategy team, providing support for the entire Legal team and the LCCA Group, where our vision is to empower our LCCA colleagues to increase efficiency and effectiveness through innovative technology and processes.

What you will be doing

This is a role that involves managing and supporting systems, processes and projects across a complex range of areas and issues supported by the Legal, Compliance & Corporate Affairs team. This is a transformative role that will allow you to often work independently under general instructions. As a result, you must be adaptable and flexible in taking on new tasks while handling other responsibilities; moreover, you must be proactive in identifying areas of need and generating action plans. To be successful, you should have abilities to develop and create data analytics models and reports, and be comfortable using systems, tools and processes customarily used to create data metrics and reporting. You will be expected to determine how to accomplish work assignments in an efficient manner and will be given the opportunity to suggest and implement system and process improvements and changes. Projects and initiatives will be focused on the Legal team but may include additional cross-enterprise issues involving compliance, government affairs, sales, finance, sales operations, or other non-technical subjects. Projects will include designing user guides and executive presentations, creating training and podcasts, managing data and documentation, and managing a wide variety of projects from process improvement implementations to documentation management and data support for legal transactions to creating and analyzing metrics regarding system performance, work flows and strategic initiatives.

You will also:

Provide high-level administrative management and support and project management support as needed for projects.

Assist with managing contract lifecycle management programs and other Legal-focused technology and tools.

Provide operational support to the Legal team on contracting and legal management tools and processes.

Help the team define and drive strategic and operational initiatives and develop short- and long-term Legal technology roadmap.

Assist in identifying and implementing new and existing processes, as well as managing the design, rollout and training for new systems, processes and tools.

Develop and enforce database standards and follow up on inconsistencies.

Plan and coordinate assigned aspects of non-technical projects, from initiation through delivery and assist in ensuring that requirements for internal projects align to operational standards.

Assist in establishing new and maintaining existing procedures for consistent legal processes and standards; help enforce processes and policies.

Assist the team with optimizing and streamlining workflows within the Legal team.

Prepare analytical reporting for legal matters, including client and procurement contracting, litigation, privacy and regulatory.

Handle expenditure and cost analysis including analytics regarding outside counsel spend and budgetary spends for LCCA for matters including lobbyists, legislation, client, and procurement contracting, privacy and regulatory.

Expand upon and improve the efficiency and accuracy of metrics/reporting program and processes, including designing more robust and dynamic reporting platforms.

Assist in designing, developing, and implementing new and enhanced reporting processes, and identify opportunities to redesign current processes.

Assist with the automation of manual processes and drive efficiencies; promote and implement the automation of repetitive tasks.

Enhance and maintain leadership and team dashboards, and provide support for ad hoc reporting demands, quarterly accomplishments, trends and related KPIs.

Assist management with ad hoc analyses and special projects, and Present findings of data analysis and metrics to leadership.

Collaborate with team to collect and analyze data; create presentations and reports based on findings.

What you bring

You must have a college degree or an equivalent combination of education and business experience.

You must be comfortable with technology and the use of technology tools in performing your daily work responsibilities, including the Microsoft Office Suite (Word, Excel, PowerPoint) and Power BI.

You must be willing to learn about contract management and be able to apply contract administration and processes and concepts.

You must have strong organizational, project management, and execution skills.

You must have the ability to work effectively and collaboratively within your team and cross-functionally.

You must be able to balance and prioritize multiple tasks simultaneously, and manage competing priorities effectively and independently, including driving results and delivering to deadlines.

You should have experience developing forms, processes, and policies.

You must be dependable, flexible, and versatile. You must have the ability to take initiative, research, and solve problems using learned techniques and tools.

You should have the ability to think strategically while managing the details, and to make clear recommendations.

You must have a proactive approach to recognizing needs, anticipating issues, and solving problems.

You must have a strong attention to detail and accuracy in document review and creation of work product.

You should have the ability to move projects forward by gaining support from stakeholders.

You must have good data analytical skills and the ability to effectively interpret and report on data.

You must possess the ability to establish and maintain effective working relationships with colleagues and be able to work collaboratively with other team members, both within the Legal team and in other groups.

You must have good communication skills, including the ability to communicate effectively, both orally and in writing.

You must have a general knowledge of standards and best practices relevant to database management.

Moderate to advanced level of proficiency in MS Word and MS Excel (including VLOOKUPs and Pivot Tables) is required.

High competency in creating and working with complex Excel documents and data visualization tools.

Clear understanding of operational metrics.

Added bonus if you have

Experience or expertise in the payments services or data processing industry, or in working closely with financial institutions on their technology matters.

Experience operating contract lifecycle management programs.

What we offer you

A multifaceted job with a broad spectrum of opportunities with a thriving Fortune 500 corporation in an innovative, ever-changing industry

A modern, international work environment and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals.

A competitive salary and a range of benefits designed to support your wellbeing.

The chance to work on some of the most challenging, relevant issues in financial services & technology.

Varied and challenging work to help you grow your technical skillset.


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


Keywords: FIS Global, Jacksonville , Legal Tech Business Process Analyst II, Professions , Jacksonville, Florida

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