Senior Manager, SCS Solution Development

Company: Yusen Logistics
Location: Jacksonville
Posted on: September 18, 2023

Job Description:

Position Summary:
The Senior Manager, Solution Design is responsible for managing the design, development and presentation of Customer-facing 4PL, LLP and managed service solutions across the Yusen Logistics Supply Chain Solutions service portfolio including Origin/Destination Management, Domestic Transportation, and Container Management for the Retail, Automotive, and Healthcare Industrial Verticals. The primary focus areas of the role include:

• Working with potential and existing Americas and global Customers to understand financial, operational and technical requirements of requests
• Coordinating across Yusen to incorporate Customer requirements into workable operational, technical and commercially sound solutions leveraging People, Process and Technology elements
• Design and develop value-based responses and/or proposals for Customer presentation, including Value Assessments, qualified Business Cases and overall Return on Investment
  
  Responsibilities Essential Duties and Responsibilities;
  
  • Lead Yusen business opportunity responses to Customer requests (RFI, RFQ, RFP and internal engagements)
  • Provide regular project updates to senior management stakeholders (project status, effort, timeline, deliverables, financial forecasts)
  • Act as the primary point of contact for assigned Customers during the Solution Development phase of engagement,
  • Actively coordinate and align Solution Development activity with Business Development and Key Account teams for critical Customer engagements
  • Facilitate Customer workshops as part of Solution Development cycle when appropriate to create a positive working relationship, further collective understanding of requirements, deliverables, and anticipated outcomes
  • Collaborate across the Yusen organization (e.g., Operations, Legal, Quality Management, IT) to create and/or assemble Customer proposals in response to formal market requests (RFI, RFQ, RFQ)
  • Engage with Solution Engineering resources to evaluate Customer-provided data in support of opportunity and business case development
  • Quantify the potential value of a proposed solution through a projected business case
  • Ensure internal management process adherence (CRM, Quality, Compliance, Commercial approvals) for all opportunities managed
  • Present Solution Proposals to Customers
    
    Qualifications Education and Experience
    
    • Bachelor's degree in Marketing, Communications, Business Administration, Supply Chain Management or related area; MBA a plus
    • Supply certifications a plus (CSCMP, APICS, SCOR, PMI, etc)
    • Minimum 5 years experience supporting new business proposals in a Supply Chain related field (logistics, transportation, warehousing, distribution)
    • Basic understanding of Supply Chain software applications (TMS, WMS, Visibility, Analytics)
    • General familiarity with project management principles
    • General familiarity with Six Sigma, Kaizen or other similar principles
    • Proficiency with office applications (PowerPoint, Word, Excel)
      Essential Job Functions
      
      • Expert level command of English language (spoken and written); familiarity with Japanese language a plus
      • Strong communication and group facilitation skills
      • Comfortable communicating with senior audiences (internal and customer-based)
      • Virtual team leadership (project-based teams)
      • High proficiency with PowerPoint
      • Highly organized, and a self-starter
      • High level of creativity and ability to communicate ideas and concepts effectively to multiple levels
      • Travel domestically and internationally as required (15%-20% estimated)
      • Comply with all Company policies and procedures
        
        The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
        
        Benefits
        Yusen offers a generous Employee Benefits Package including:
        
        • Medical, Dental, and Vision beginning the 1 st of the month following start date
        • 401k with a company match
        • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation , and much more.
          Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
          
          About Yusen Logistics (Americas )
          Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
          www.yusen-logistics.com/
          
          Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
          
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Keywords: Yusen Logistics, Jacksonville , Senior Manager, SCS Solution Development, Professions , Jacksonville, Florida