Senior Manager, SCS Solution Development
Company: Yusen Logistics
Location: Jacksonville
Posted on: September 18, 2023
Job Description:
Position Summary:
The Senior Manager, Solution Design is responsible for managing the
design, development and presentation of Customer-facing 4PL, LLP
and managed service solutions across the Yusen Logistics Supply
Chain Solutions service portfolio including Origin/Destination
Management, Domestic Transportation, and Container Management for
the Retail, Automotive, and Healthcare Industrial Verticals. The
primary focus areas of the role include:
- Working with potential and existing Americas and global
Customers to understand financial, operational and technical
requirements of requests
- Coordinating across Yusen to incorporate Customer requirements
into workable operational, technical and commercially sound
solutions leveraging People, Process and Technology elements
- Design and develop value-based responses and/or proposals for
Customer presentation, including Value Assessments, qualified
Business Cases and overall Return on Investment
Responsibilities Essential Duties and Responsibilities;
- Lead Yusen business opportunity responses to Customer requests
(RFI, RFQ, RFP and internal engagements)
- Provide regular project updates to senior management
stakeholders (project status, effort, timeline, deliverables,
financial forecasts)
- Act as the primary point of contact for assigned Customers
during the Solution Development phase of engagement,
- Actively coordinate and align Solution Development activity
with Business Development and Key Account teams for critical
Customer engagements
- Facilitate Customer workshops as part of Solution Development
cycle when appropriate to create a positive working relationship,
further collective understanding of requirements, deliverables, and
anticipated outcomes
- Collaborate across the Yusen organization (e.g., Operations,
Legal, Quality Management, IT) to create and/or assemble Customer
proposals in response to formal market requests (RFI, RFQ,
RFQ)
- Engage with Solution Engineering resources to evaluate
Customer-provided data in support of opportunity and business case
development
- Quantify the potential value of a proposed solution through a
projected business case
- Ensure internal management process adherence (CRM, Quality,
Compliance, Commercial approvals) for all opportunities
managed
- Present Solution Proposals to Customers
Qualifications Education and Experience
- Bachelor's degree in Marketing, Communications, Business
Administration, Supply Chain Management or related area; MBA a
plus
- Supply certifications a plus (CSCMP, APICS, SCOR, PMI,
etc)
- Minimum 5 years experience supporting new business proposals in
a Supply Chain related field (logistics, transportation,
warehousing, distribution)
- Basic understanding of Supply Chain software applications (TMS,
WMS, Visibility, Analytics)
- General familiarity with project management principles
- General familiarity with Six Sigma, Kaizen or other similar
principles
- Proficiency with office applications (PowerPoint, Word,
Excel)
Essential Job Functions
- Expert level command of English language (spoken and written);
familiarity with Japanese language a plus
- Strong communication and group facilitation skills
- Comfortable communicating with senior audiences (internal and
customer-based)
- Virtual team leadership (project-based teams)
- High proficiency with PowerPoint
- Highly organized, and a self-starter
- High level of creativity and ability to communicate ideas and
concepts effectively to multiple levels
- Travel domestically and internationally as required (15%-20%
estimated)
- Comply with all Company policies and procedures
The above statements are intended to describe the general nature of
work being performed. They are not to be construed as an exhaustive
list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
- Medical, Dental, and Vision beginning the 1 st of the month
following start date
- 401k with a company match
- Flexible Spending Accounts, Life and Accidental Death &
Dismemberment Insurance, Short & Long Term Disability, Tuition
Assistance Program, Commuter Benefits, vacation , and much
more.
Any and all benefits offered are subject to the eligibility
requirements, terms, and provisions set forth in the respective
policies and plan documents, which you may request from Human
Resources.
About Yusen Logistics (Americas )
Yusen Logistics is working to become the world's preferred supply
chain logistics company. Our complete offer is designed to forge
better connections between businesses, customers and communities -
through innovative supply chain management, freight forwarding,
warehousing and distribution services. As a company we're dedicated
to a culture of continuous improvement, ensuring everyone who works
with us is committed, connected and creative in making us the
world's preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and
is committed to a diverse and inclusive workforce by providing
equal employment opportunities for all applicants without regard to
race, religion, color, sex, national origin, citizenship status,
uniform service member status, age, disability, sexual and gender
orientation, genetic information, or any other protected status in
accordance with all applicable federal, state and local laws.
#LI-LS1
Keywords: Yusen Logistics, Jacksonville , Senior Manager, SCS Solution Development, Professions , Jacksonville, Florida
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