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Business Systems Analyst

Company: Tax Defense Network
Location: Jacksonville
Posted on: June 15, 2019

Job Description:




We are currently looking for a Senior Business Analyst with Agile experience to plan and lead the execution of tasks primarily within the Analysis and Testing phases of IT software development initiatives. This role must have exceptional documentation skills as he or she will be responsible for creating high quality artifacts throughout the SDLC such as scope documents, user stories, BRDs, business process flows, architectural diagrams, designs documents, wireframes, test strategies, test plans and presentations. The Sr BA will be accountable for some of these documents and provide key input for others. This role must build strong partnerships across the organization, learn the business practices, and be able to solve complicated business problems with technology solutions. The Sr BA must be a team player, have strong communication skills and have a "can-do" attitude. Creativity, attention to detail and leadership are must-have soft skills for the role. The Sr BA will work with senior leadership across the company and will be expected to have excellent communication skills. Having worked on multiple IT software development projects as the BA and QA is required. Will primarily work on CRM and financial systems (Dynamics 365 and Great Plains).


--- Define BA and QA project tasks and schedules

--- Work multiple projects simultaneously

--- Foster partnership with customers/stakeholders/sponsors

--- Performing requirements analysis to obtain knowledge to design system functionality

--- Document detailed descriptions of internal and end user needs, program functions and business rules required to develop new system capabilities

--- Develop test plans, identify and create test cases to conduct system and user testing Conduct in depth research to resolve problems related to internal (to our company) and external (client) screen design, program, process functionality, interfaces, and data structure issues

--- Ability to create/run SQL queries for testing or research is a plus

--- Must be deadline oriented and driven by satisfying both technical and customer requirements

--- Creativity and ability to offer solutions when analyzing problems or resolving issues

--- Strong interpersonal and teamwork skills and embracing change

--- Understand business needs, processes and concepts to formulate clear and thorough requirements.

--- Responsible for developing, distributing, supporting, enforcing and integrating best BA and QA practices and standards across the organization

--- Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

--- Designs, modifies, develops and writes requirements and specifications of software programming applications

--- Follows established standards as well as software development and project management lifecycles.

--- Perform analysis and research along with assist in cost management

--- Assists the project team with various design, development, and implementation tasks related requirements and testing deliverables

--- Help the team manage and create and manage documentation across IT

--- Assists with IT budget management, plan and forecast.

--- Assists with IT capitalization process, tracking and reporting


--- Bachelor's degree in a related area required

--- 5 or more years as a business analyst or quality assurance analyst for software development teams

--- BA and QA certifications are preferred.

--- General understanding of SQL and SQL Reporting

--- MS Project experience a plus

--- Previous usage of a project management system such as Azure DevOps, JIRA or VersionOne to create epics, manage backlog, and plan sprints is a plus

--- Experience in CRM implementation and migration desired (Salesforce or Dynamics CRM)


--- Logical, clear and concise written and verbal communication skills.

--- Strong organizational and interpersonal skills.

--- Strong analytical and problem-solving skills.

--- Ability to react quickly to a fast paced, rapidly changing environment.

--- Must display initiative, ability to work independently and be able to use extensive independent judgment.

--- Ability to develop and follow project plans as well as adapt to changing conditions.

--- Ability to work seamlessly within a team as well as manage individual tasks.

--- Familiarity with requirements gathering techniques is preferred.

--- Ability to conduct meetings with various departments for the purposes of gathering dependencies and agreement across user groups

--- Ability to manage all aspects of Agile Software Development Lifecycle

--- Knowledge of CRM systems to include marketing and sales functionality

--- Skilled in working across business units to integrate information and processes


--- While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

--- In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch.

--- Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.


--- The work environment is representative of an office setting.

--- The noise level in the work environment is usually quiet to moderate.

--- Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

MoneySolver is an Equal Opportunity Employer

Keywords: Tax Defense Network, Jacksonville , Business Systems Analyst, Professions , Jacksonville, Florida

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