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Warehouse Applications Support Rep

Company: McKesson
Location: Jacksonville
Posted on: November 11, 2019

Job Description:

Current NeedWe are seeking a Warehouse Application Support Rep to join our team in Jacksonville, FL supporting the MedSurg group.? The hours are Monday through Friday from 11am ? 8pm.? Position DescriptionResponsible for responding to product application support questions from end-users regarding the company?s software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to end-user application questions. May utilize specialized domain expertise related to the specific application of the software to resolve customer problems.Minimum RequirementsEntry level experienceCritical Skills

  • Intermediate proficiency with Microsoft Office (Excel and/or Access)
  • Navigation of Microsoft Windows O/S (PC and/or server)
  • 6+ months experience with distribution and/or supply chain ??Additional Knowledge & Skills:
    • Customer Service?included instruction of users and coordination of resources needed to support/resolve
    • Active Listening and Comprehension ??Hearing and understanding the true issues behind the customer interaction.
    • Critical Thinking and Complex Problem Solving?-?Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
    • Computer Technology ??Better then general knowledge of Word and excel related suites. (documents, spreadsheet manipulation) Web navigation as well as browser troubleshooting. A+ and/or related certifications are useful but not required.
    • Prefer basic SQL experienceEducationBS degree or equivalent experience.Physical RequirementsGeneral Office DemandsMust be authorized to work in the US. Sponsorship is not available for this position.Internal Use Only: Career Level: B2McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

Keywords: McKesson, Jacksonville , Warehouse Applications Support Rep, Professions , Jacksonville, Florida

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