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Sales and Service Specialist

Company: Bridgestone Americas, Inc
Location: Jacksonville
Posted on: April 8, 2021

Job Description:

**JOB DESCRIPTION** Sign-On Bonus of $2000! The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses' needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required. **COMPANY OVERVIEW** Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. **RESPONSIBILITIES** + **Hybrid Role** Customer service, sales, customer issue resolution- **75%** Basic vehicle service tasks, Oil, tires, fluids- **25%** Store operations, opening/closing, inventory, displays- as needed basis + **Growth and career development role** May assist Manager or act as Manager-On-Duty in certain circumstances or to support development Will learn all aspects of store operations and flex between front/back shop tasks **QUALIFICATIONS** + **Minimum requirements** High School Diploma or equivalent Valid automobile driver's license Customer service and career growth mindset Ability to complete required store education courses and modules required for this position Ability to learn and perform basic vehicle service tasks Ability to learn and operate store systems + **Preferred** 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate Previous consumer retail sales experience Previous automotive experience a plus Previous management/supervisory experience a plus Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Keywords: Bridgestone Americas, Inc, Jacksonville , Sales and Service Specialist, Sales , Jacksonville, Florida

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