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Customer Service Representative

Company: Aerotek
Location: Jacksonville
Posted on: April 8, 2021

Job Description:

Description:Customer Service Representative is responsible for taking inbound calls for various call states and process work as it relates to calls and other duties. Customer Service Representative is to provide superior customer service to resolve all questions/issues on one call. CSR will be working on the ABLE solutions project. ABLE solutions is a project for disabilities. Will handle various calls from state contracts / projects client has including student loans, medical marijuana, and regulatory compliance.Skills: Call center, Call Center Customer Service, Customer Service, Inbound Call, Inbound Call CenterTop Skills Details:Customer ServiceCall CenterCommunication SkillsAdditional Skills & Qualifications:High school diploma or GEDMinimum of two years of customer service experience in a call center environment (must be comfortable working on phones all day)Must have experience taking inbound calls Proficient PC skills, 35 wpm. Ability to navigate multiple screens and multitaskfifty or more inbound calls per dayExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Jacksonville , Customer Service Representative, Sales , Jacksonville, Florida

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