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Front Desk Agent

Company: Hilton Garden Inn St. Augustine Beach
Location: Saint Augustine
Posted on: November 22, 2021

Job Description:

Looking for smiling faces in St Augustine Beach to join our team at Hilton Garden Inn St. Augustine Beach.Hotel customer service or front desk experience preferred.Competitive wages, health and dental insurance available.Apply in person or by email.Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to guests' complaints in a timely and professional manner
  • Effectively communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needsSkills
    • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    • Customer service attitude
    • Excellent communication and organizational skills
    • Hilton Experience is a Plus
    • Job Type: Full Time & Part TimeExperience:
      • Previous hotel front desk: 1 year (Preferred)Job Types: Full-time, Part-timePay: $13.00 - $14.00 per hourBenefits:
        • Dental insurance
        • Employee discount
        • Health insurance
        • Paid time offSchedule:
          • 8 hour shift
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)Experience:
              • Customer service: 1 year (Preferred)Work Location: One location

Keywords: Hilton Garden Inn St. Augustine Beach, Jacksonville , Front Desk Agent, Sales , Saint Augustine, Florida

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