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Showroom Sales Associate

Company: Florida Design Works
Location: Jacksonville
Posted on: September 23, 2022

Job Description:

Florida Design Works is the industry sales leader in flooring, designer tile, custom cabinetry, and stone countertops for over 50 years. Our busy Jacksonville showroom is looking for an experienced Sales Associate to join our dynamic design team. You will be the face of Florida Design Works for customers visiting our showroom, taking home and business owners through the design and selection process for their next remodeling or building project to source the perfect floor, backsplash, accent wall or pool tile, countertops, custom cabinetry and more. We offer Showroom Sales Associates:Base salary of $35,000 + guaranteed draw + commissionsFull benefits package after 60 days: Medical, dental, vision, company paid life insurance, short term disability and more401K with employer matchPaid vacation and holidaysVisit us online: Home - Florida Design Works Qualifications: 2+ years of sales associate experience - preferably in a home improvement or home remodeling business - or similar tradeStrong computer skills including email, Microsoft products, customer account databases, and iPad. Knowledge or experience with KCD, 2020 or other cabinetry design software a strong plus but training will be providedStrong communication and collaboration skillsA passion for design, especially in matching colors, styles, and trends in the home products areaComfort of being in a fast-paced, self-driven environment and being held to performance standardsAbility to learn new things quickly including product knowledge, computer systems, and various technology needed to perform the jobEnglish/Spanish bilingual is a plusShowroom Sales Associate responsibilities will include, but not be limited to: Meeting with interested customers, assessing their needs, and providing a go-to strategy for their home remodeling project and product selection.Being an extension of our trades partners who refer their customer - including general contractors, tile installers, new home builders, remodelers, and interior designers. They refer the customer/homeowner to YOU, and you help them select the materials (tile, countertops and cabinetry) for their project.Completing a selection sheet for the project, requesting/providing samples of products, and following up with customers on selections to provide a quote and move to a sales order.Providing quotes for the various materials selected by a customer using our SAP program and collaborating with the trades partners to assess the proper amounts/measurements for the project.Requesting price information from purchasing for new or non-entered materials/parts in SAP.Entering sales orders into SAP and working with the customer and their trades partner on timing for delivery and project completion.Collaborating with the Customer Ambassadors who will ensure product procurement, scheduling measurements, production requirements, installation scheduling and punch list completion.Following up with trades partners upon project completion to ensure job satisfaction and ask for additional project opportunities. Build relationships with various trades partners to ensure repeat customer referrals. Send thank you notes and cards upon job completion.Answering the showroom phone, personal email, and Microsoft Teams chat and providing prompt answers and attention to all requests.Collaborating with sales leadership on sales floor merchandising, setting up new samples, removing discontinued products and moving sales displays.Continuing education on products and manufacturers and following home decorating design trends.2+ years showroom sales experience in flooring sales or cabinetry sales and designWorking knowledge of tile and stone flooring products or cabinetry design softwareEnjoy working in a team environment to develop new and service existing customer baseAbility to plan, organize, and multi-taskOutstanding customer service and verbal/telephone communication skillsEstablish and maintain positive working relationships with customers, co-workers, and vendor repsExperience using software applications to process and monitor customer ordersOccasionally lift and carry up to 15 poundsReliable transportation for on-site appointmentsAvailable for periodic Saturday showroom hoursPhysical RequirementsAbility to stand for long durations, use hands and reach with hands and armsWalk, stand, bend or sitLift and/or move up to 15lbsRoutine set-up and take-down of samples and displays from warehouse to/from showroomPI192223212

Keywords: Florida Design Works, Jacksonville , Showroom Sales Associate, Sales , Jacksonville, Florida

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