Front Desk Agent - $17/hour - One Ocean Resort & Spa - Jacksonville, FL

Company: Remington
Location: Atlantic Beach
Posted on: January 26, 2023

Job Description:

Job Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
  
  Location Description
  
  One Ocean Boulevard, Atlantic Beach, Florida 32233
  
  Situated on the sweeping white sands and sparkling waves of the Atlantic Ocean, One Ocean Resort is a refuge for relaxation. We beckon guests with luxurious amenities and lavish suites featuring views of the rolling surf that is the signature of the Atlantic Ocean. Upon your arrival, a personal concierge greets you by name and escorts you down ornately lit halls to your room.
  
  One Ocean Resort Spa is a AAA four-diamond, Forbes Travel Guide four-star property designed with you in mind. Creating options for children and families, our resort takes the planning and guessing out of the everyday. Drop the kids off with our on-site nanny for a romantic day with your spouse. Make your way to the Spa at One Ocean and choose from more than 40 marine-inspired rituals and specialty treatments, like unique massage styles, body wraps, peels, and facials. End your day with a fabulous date at Azurea, our signature restaurant featuring seasonal coastal cuisine.
  
  Requirements
  
  What we are looking for
  
  
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Keywords: Remington, Jacksonville , Front Desk Agent - $17/hour - One Ocean Resort & Spa - Jacksonville, FL, Sales , Atlantic Beach, Florida