4X10 Sales Representative
Company: MCI Military Recruitment
Location: Jacksonville
Posted on: May 28, 2023
Job Description:
POSITION OVERVIEW: 4X10 SALES REPRESENTATIVEWe are looking for
sales representatives to support consumer and business outbound
sales programs for commercial clients. In this role, you will make
outbound calls to prospects and customers, acquire new customers,
up-sell existing ones, and provide customers with information on
client products and services. There are a wide variety of project
openings available, representing some of the most recognizable
brands in the world. Schedules vary by site and program; however,
we can usually find something that works for everyone. Candidates
should be highly reliable, have excellent communication skills, and
be willing to continually learn on the job. To be considered for
this position, you must complete a full application on our company
careers page, including screening questions and a brief
pre-employment test. --------------: POSITION RESPONSIBILITIES:
WHAT DOES A 4X10 SALES REPRESENTATIVE DO HERE? Make sales, become a
professional. Understand your customers, learn to overcome
objections, providing logical solutions that grow accounts.
Self-improvement is incredibly important here, every interaction is
an opportunity to get better. Our 4x10 Sales Representatives are
responsible for the following tasks:Increase sales volume and
customer satisfaction.Grow accounts with new sales
methodology.Learn the clients products, services, and
customers.Utilize account management software and tech.Solve
problems and upsell when possible.Improve your ability with every
interaction.In addition to becoming the best-in-the-business, you
will need to be confident, fully engaged, a team player, and
dedicated. You are also responsible for bringing a positive and
enthusiastic outlook to work each day! STANDARD QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT? We provide all new employees with
world-class training, so all positive, driven, and confident
applicants are encouraged to apply. This position relies on
building relationships and turning the knowledge you gain in
training into customer wins. Ideal candidates for this position are
highly motivated, energetic, and dedicated. Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication
skills
- The ability to type swiftly and accurately (20+ words a
minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint,
Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance
and punctuality
- The ability to evaluate, troubleshoot, and follow-up on
customer issues
- An aptitude for conflict resolution, problem-solving, and
negotiation
- Must be customer service oriented (empathetic, responsive,
patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change
and ambiguity prevalent
- Excellent interpersonal skills and the ability to build
relationships with your team and customers Preferred (Not Required)
- One (1) year of experience in customer service, technical
support, inside sales, back-office, chat, or administrative support
in a contact center environment
- State or Federal work experience CONDITIONS:
- Must be authorized to work in their country of residence (The
United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or
security investigation with a fingerprint. Job offers are
contingent on background/security investigation results
- Must be willing to submit to drug screening. PHYSICAL
REQUIREMENTS: This job operates in a professional office
environment. While performing the duties of this job, the employee
will be largely sedentary and will be required to sit/stand for
long periods while using a computer and telephone headset. The
employee will be regularly required to operate a computer and other
office equipment, including a phone, copier, and printer. The
employee may occasionally be required to move about the office to
accomplish tasks; reach in any direction; raise or lower objects,
move objects from place to place, hold onto objects, and move or
exert force up to forty (40) pounds. COMPENSATION, BENEFITS,
INCENTIVES, AND REWARDS: WANT AN EMPLOYER THAT VALUES YOUR
CONTRIBUTION?We believe that hard work should pay off, so we make
sure that our compensation and total rewards are competitive.
Standard starting compensation is commensurate with experience.
Regular reviews and raises are awarded based on tenure and
performance, so our employees make more each year. Employees earn
paid time off as well as paid holidays and paid training
opportunities. Regular daily, weekly and monthly incentives are
part of the overall compensation our team members enjoy and include
monetary incentive and prizes such as computers, tablets, phones,
TVs, trips, tickets, and even cars. In addition to our standard
group benefits offering for full-time employees following 90-days
of employment, all employees are eligible to opt for our MEC
medical plan after only 30-days of employment. Benefits options and
plans vary slightly by location. JUST A FEW OF THE BENEFITS
Medical, Dental, and Vision Coverage
OptionsPaid Time-OffRegular RaisesAdvancement OpportunityFun,
Engaging Work EnvironmentCasual Dress CodeCash and Prize Contests
DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace
differences and believe diversity is a benefit to our employees,
our company, our customers, and our community. All aspects of
employment at MCI are based solely on a person's merit and
qualifications. MCI maintains a work environment free from
discrimination, one where employees are treated with dignity and
respect. All employees share in the responsibility for fulfilling
MCI's commitment to a diverse and equal opportunity work
environment. MCI does not discriminate against any employee or
applicant on the basis of age, ancestry, color, family or medical
care leave, gender identity or expression, genetic information,
marital status, medical condition, national origin, physical or
mental disability, political affiliation, protected veteran status,
race, religion, sex (including pregnancy), sexual orientation, or
any other characteristic protected by applicable laws, regulations,
and ordinances. MCI will consider for employment qualified
applicants with criminal histories in a manner consistent with
local and federal requirements. MCI will not tolerate
discrimination or harassment based on any of these characteristics.
We adhere to these principles in all aspects of employment,
including recruitment, hiring, training, compensation, promotion,
benefits, social and recreational programs, and discipline. In
addition, it is the policy of MCI to provide reasonable
accommodation to qualified employees who have protected
disabilities to the extent required by applicable laws,
regulations, and ordinances where an employee works. REASONABLE
ACCOMMODATION: Consistent with the Americans with Disabilities Act
(ADA) it is the policy of MCI and affiliates to provide reasonable
accommodation when requested by a qualified applicant or employee
with a disability unless such accommodation would cause undue
hardship. The policy regarding requests for reasonable
accommodation applies to all aspects of employment. If reasonable
accommodation is needed, please contact Kate Murph, Vice President
of Human Resources, . REGARDING COVID-19: As an employer supporting
critical Federal, State, Provincial, and Commercial clients, we
have taken steps to ensure that we remain operational while taking
every precaution possible to prevent the spread of COVID-19 and
keep our employees safe. Measures include social distancing for
those working on-site, frequent deep cleaning and disinfecting of
workstations and common areas, daily contactless temperature checks
for those essential employees working on-site, travel policies
limiting travel and mandatory quarantine, reporting and quarantine
processes and policies for those exposed, and requesting masks to
be worn when on-site employees are not at their workstation. For
more information on MCIs response to COVID-19 please visit . ABOUT
MCI (PARENT COMPANY): MCI helps customers take on their CX and DX
challenges differently, creating industry-leading solutions that
deliver exceptional experiences and drive optimal performance. MCI
assists companies with business process outsourcing, staff
augmentation, contact center customer services, and IT Services
needs by providing general and specialized hosting, software,
staff, and services. In 2019 Marlowe Companies Inc. (MCI) was named
by Inc. Magazine as Iowas Fastest Growing Company in the State of
Iowa and was named the 452nd Fastest Growing Privately Company in
the USA, making the coveted top 500 for the first time. MCIs
subsidiaries had previously made Inc. Magazine's List of
Fastest-Growing Companies 15 times respectively. MCI has fifteen
business process outsourcing service delivery facilities in Iowa,
Georgia, Florida, Texas, Massachusetts, New Hampshire, South
Dakota, New Mexico, California, Kansas, and Nova Scotia. Driving
modernization through digitalization, MCI ensures clients do more
for less. MCI is the holding company for a diverse lineup of
tech-enabled business services operating companies. MCI organically
grows, acquires, and operates companies that have a synergistic
products and services portfolios, including but not limited to
Automated Contact Center Solutions (ACCS), customer contact
management, IT Services (IT Schedule 70), and Temporary and
Administrative Professional Staffing (TAPS Schedule 736), Business
Process Management (BPM), Business Process Outsourcing (BPO),
Claims Processing, Collections, Customer Experience Provider (CXP),
Customer Service, Digital Experience Provider (DXP), Account
Receivables Management (ARM), Application Software Development,
Managed Services, and Technology Services, to mid-market, Federal &
enterprise partners. MCI now employs 10,000+ talented individuals
with 150+ diverse North American client partners across the
following MCI brands: GravisApps, Mass Markets, MCI Federal
Services (MFS), The Sydney Call Center, OnBrand24, and Valor
Intelligent Processing (VIP). DISCLAIMER: The purpose of the above
job description is to provide potential candidates with a general
overview of the role. It's not an all-inclusive list of the duties,
responsibilities, skills, and qualifications required for the job.
You may be asked by your supervisors or managers to perform other
duties. You will be evaluated in part based upon your performance
of the tasks listed in this job description.The employer has the
right to revise this job description at any time. This job
description is not a contract for employment, and either you or the
employer may terminate employment at any time, for any reason.
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Keywords: MCI Military Recruitment, Jacksonville , 4X10 Sales Representative, Sales , Jacksonville, Florida
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