HOH RESIDENTIAL SPECIALIST
Company: Youth Crisis Center Inc
Location: Jacksonville
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Position Overview The Youth
Crisis Center is seeking a Specialist to supervise and mentor the
residents of House of Hope, a nine-bed emergency shelter for
homeless young adults 18-24 years of age. The Specialist will
provide independent living skills through demonstration,
observation, and instruction to young adults in House of Hope via
individual and/or in group settings. The Specialist will also
provide transitional care and referrals to services as necessary.
The Specialist will provide constant supervision to residents and
complete required documentation as needed. Reports to the House of
Hope Supervisor. Knowledge, Skills, and Abilities Knowledge:
Knowledge of clients’ behavior and performance, personality, and
interest. Learning and motivation and the assessment and treatment
of behavioral issues. Knowledge of principles and processes for
providing young adults with personal services. This includes needs
assessment and meeting quality standards for services. How to
evaluate information that will result in choosing the best solution
in solving problems. How to provide personal assistance, medical
attention, emotional support or other personal care to coworkers
and clients. Knowledge of Independent Living Skills training
curriculum and resources. Knowledge of effective behavior
management techniques for residents. Knowledge of Microsoft Word
and data processing Knowledge of principles of agency policies and
procedures. Skills: Excellent interpersonal skills. Excellent
written and oral communication skills Excellent attention to
detail. Effective group management techniques. Culturally effective
capabilities demonstrating a sensitivity and responsiveness to
varying cultural characteristics. Essential advocacy,
communication, education, resource research skills. Abilities: The
ability to communicate effectively in simple and precise terms with
clients and co-workers. The ability to interact with persons of
diverse backgrounds with tact, courtesy, and poise. Clearly
communicate program expectations of residents. Ability to set
appropriate limits and boundaries in order to assure the safety and
protection of the residents/clients. Ability to be organized and
meet deadlines. Coach residents in decision making and role-model
responsible behavior. Ability to adapt quickly to changes in
procedures, conditions and to interruptions which disrupt the
workflow. Ability to maintain confidential information relevant to
clients. Position Duties and Responsibilities Occupation specific
tasks and the most important generalized work activities are listed
for Residential Specialist. Supervise and monitor the behavior of
residents; recognize and report behavioral concerns. Assist and
coordinate services (academic, medical/dental, psychiatric, career
development, social, etc.) with the residents. Complete
documentation in the residents’ files. Ensure the accuracy and
timeliness of the completion of documentation for admissions,
incident reports, referrals, and all other required forms and logs.
Provide independent living skills via demonstration, observation,
and instruction in a group and individual setting with House of
Hope residents while utilizing curriculum approved by the agency.
Maintain acceptable attendance and punctuality of no more than
three (3) unscheduled occurrences within a 90-day period. Ensure
that all required training classes and training hours are completed
in accordance with YCC standards. Monitor and ensure that Medical,
Medication and Mental Health processes are followed with minimal
errors. All other duties as assigned. Education and Experience High
School Diploma and a minimum of (2) years working with at-risk
youth or young adults. Prior experience conducting independent
life-skill trainings preferred. Intermediate computational skills
may be necessary. A valid Florida driver’s license and safe driving
record is required. Physical Demands This is a position which
requires walking, interacting, monitoring and engaging youth in
various positive activities and diffusing challenging situations
that will occur. Little to moderate lifting of less than 25 lbs.
may be required. Work Environment While performing the duties of
this job, the employee is occasionally exposed to outside weather
conditions. The noise level in the work environment is usually
moderate. Saturday and Sunday 6:45AM-7:15PM
Keywords: Youth Crisis Center Inc, Jacksonville , HOH RESIDENTIAL SPECIALIST, Social Services , Jacksonville, Florida
